Associate Director - Risk Management

Turner & Townsend•Boston, MA

About The Position

Turner & Townsend seeks an Associate Director of Risk Management to lead risk management services for key client accounts and support the growth of the business’s risk management services. The position involves end-to-end risk management across multiple projects and programs, integrating risk management with project controls, cost and schedule management, change control, and reporting. The role also includes construction-stage contract and claims management, contractual advice, and support for bids and proposals. On-site presence and requirements may change depending on client needs.

Requirements

Bachelor’s degree in construction management, cost management, quantity surveying, engineering, or a construction-related field.
At least 10 years of relevant risk management or risk program controls experience.
At least 2 years managing high-performing risk management services and teams in a consulting environment.
Deep knowledge and experience in risk identification facilitation and techniques.
Strong communication, analytical, and negotiation skills.
Experience conducting risk management training sessions.
In-depth understanding of construction contracts, commercial models, and delivery methods.
Proficiency in process mapping, root cause analysis, problem solving, and value-stream mapping.
Familiarity with web-based database tools such as ARM, Predict, and Tableau.
Highly self-motivated, analytical, and customer-centric approach.
Excellent interpersonal and communication skills.
Ability to demonstrate collaborative behaviors.
Organized and thorough work style.
Excellent presentation, verbal, written, organizational, and communication skills.

Nice To Haves

Graduate degree in quantity surveying, cost management, construction management, or engineering.
Experience in the formulation, setup, procurement, and contract administration of target cost contracts.

Responsibilities

Maintain visibility of threat and opportunity trigger points to support risk cost profiling, timely risk-budget drawdown, or retirement of threats and opportunities.
Use risk data to inform investment planning; monitor overall risk exposure against the remaining risk budget.
Work with contractors to assess contractor-held risks and contractor views on client-held risks that affect them.
Produce timely risk reports to communicate threat and opportunity status.
Conduct quantitative cost and schedule risk assessments to inform project contingency levels.
Deliver best-practice risk management activities and report to the Head of Department.
Proactively review, develop, and improve risk management services for the client.
Undertake end-to-end project risk management across multiple projects and programs.
Create risk management plans and processes in accordance with client requirements, processes, policies, and frameworks.
Lead workshops with internal and external stakeholders.
Conduct regular risk reviews; identify and analyze risks, determine response plans, and monitor and report project and program risk profiles.
Lead delivery of comprehensive qualitative cost and schedule risk assessment processes (QCRA and QSRA).
Integrate risk management with program and project controls, including cost and schedule management, change control, and reporting.
Work collaboratively with program and project controls teams to eliminate redundancies and identify improvement opportunities.
Facilitate knowledge transfer within the risk team, the wider project controls team, and the client through discussions and presentations.
Create value stream maps to quantify pain points and develop solutions that reduce waste in speed and cost.
Develop improved operating procedures and best practices for client organizations to reduce turnaround times, amendments, and queries.
Align recommendations with project needs, delivery types, contract models, and contract negotiation phases.
Collaborate on supplier performance management, including collecting performance metrics and tracking supplier improvement plans.
Support expert witnesses in arbitral or litigation processes.
Lead, manage, and carry out construction-stage contract and claims management.
Provide strategic, critical, and professional advice on contractual issues, disputes, and related resolution matters.
Assess contractual claims in accordance with the contract and evaluate delay recovery measures.
Carry out change management and construction-stage cost control.
Supervise measurement and valuation of completed works and variations.
Manage settlement of final accounts with contractors.
Perform other contract management and administration tasks to help complete projects on time and within budget.
Prepare and support bid proposals and work with Senior Management and the wider Turner & Townsend team.
Adhere to applicable SOX control responsibilities.