Associate Director - Risk Management

Turner & Townsend•Boston, MA

6d•$165,000 - $185,000

About The Position

Turner & Townsend seeks an Associate Director of Risk Management to lead risk management services for key client accounts and support the growth of risk management services. The role covers end-to-end project and program risk management, including establishing client-aligned plans and processes, conducting qualitative and quantitative cost and schedule assessments, monitoring risk exposure and budgets, and communicating threat and opportunity status through timely reporting. It also integrates risk management with project controls, cost and schedule management, change control, and reporting, while supporting collaboration, knowledge transfer, service improvement, and client outcomes. The position also includes construction-stage contract, claims, change, and cost management. It provides strategic contractual advice, assesses claims and disputes, evaluates delay recovery measures, supervises measurement and valuation of completed works and variations, and manages final account settlements. The Associate Director supports bid proposals and works alongside senior management and the wider Turner & Townsend team. On-site presence and requirements may change depending on client needs. SOX control responsibilities may apply where relevant.

Requirements

Bachelor’s degree in construction management, cost management, quantity surveying, engineering, or a construction-related field.
At least 10 years of relevant risk management or risk program controls experience.
At least 2 years managing high-performing risk management services and teams in a consulting environment.
Deep knowledge and experience in risk identification facilitation and techniques.
Strong communication, analytical, and negotiation skills.
Experience conducting risk management training sessions.
In-depth understanding of construction contracts, commercial models, and delivery methods.
Proficiency in process mapping, root cause analysis, problem solving, and value-stream mapping.
Familiarity with web-based database tools such as ARM, Predict, and Tableau.
Highly self-motivated, analytical, and customer-centric approach.
Excellent interpersonal and communication skills.
Ability to demonstrate collaborative behaviors.
Organized and thorough working style.
Excellent presentation, verbal, written, organizational, and communication skills.

Nice To Haves

Graduate degree in quantity surveying, cost management, construction management, or engineering.
Experience formulating, setting up, procuring, and administering target cost contracts.

Responsibilities

Maintain visibility of threat and opportunity trigger points to support risk cost profiling, timely risk-budget drawdown, or retirement of threats and opportunities.
Use risk data to inform investment planning and monitor overall risk exposure against the remaining risk budget.
Work with contractors to assess contractor-held risks and contractor perspectives on client-held risks that affect them.
Produce timely risk reports to communicate threat and opportunity status.
Conduct quantitative cost and schedule risk assessments to inform project contingency levels.
Ensure best-practice risk management activities are delivered and report to the Head of Department.
Review, develop, and improve risk management services for clients.
Undertake end-to-end project risk management across multiple projects and programs.
Create risk management plans and processes that adhere to client requirements, processes, policies, and frameworks.
Lead workshops with internal and external stakeholders.
Conduct regular risk reviews, identify and analyze risks, determine response plans, and monitor and report project and program risk profiles.
Lead and deliver comprehensive schedule and cost qualitative risk assessment processes (QCRA and QSRA).
Integrate risk management with program and project controls, including cost and schedule management, change control, and reporting.
Collaborate with program and project control teams to eliminate redundancies and identify improvement opportunities.
Facilitate knowledge transfer within the risk team, the broader project controls team, and client organizations through discussions and presentations.
Create value stream maps to quantify pain points and develop solutions that reduce waste in speed and cost.
Create improved operating procedures and best practices for client organizations to reduce turnaround times, amendments, and queries.
Align recommendations with project needs, delivery types, contract models, and contract negotiation phases.
Collaborate on supplier performance management, including collecting performance metrics and tracking supplier improvement action plans.
Support expert witnesses in arbitration or litigation processes.
Lead, manage, and carry out construction-stage contract and claims management.
Provide strategic, critical, and professional advice on contractual issues, disputes, and related resolution matters.
Assess contractual claims in accordance with the contract.
Evaluate delay recovery measures.
Carry out change management and construction-stage cost control.
Supervise measurement and valuation of completed works and variations.
Manage settlement of final accounts with contractors.
Perform contract management and administration tasks to support project completion on time and within budget.
Prepare and support bid proposals and work alongside senior management and the wider Turner & Townsend team.
Adhere to applicable SOX control responsibilities.