Associate Director - Residential

Lifetime Assistance • Rochester, NY

1d • Onsite

About The Position

Lifetime Assistance – Associate Director - Residential Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Requirements

• Bachelor’s degree in human services or related field and at least two (2) years of supervisory experience in services for individuals with intellectual and developmental disabilities; – OR Associate degree with four (4) years of supervisory experience.
• Knowledge of OPWDD regulations and person-centered planning.
• Strong leadership, interpersonal, and organizational skills.
• Ability to balance multiple priorities in a dynamic environment.
• Must meet Lifetime Assistance Vehicle Operator requirements and pass all required background checks.

Nice To Haves

• QIDP eligibility and/or SCIP-R Level II certification.

Responsibilities

• Provide direct supervision, coaching, and evaluation to residential leadership staff.
• Oversee staffing coordination, recruitment, and professional development of program leaders.
• Ensure high-quality, person-centered services aligned with OPWDD standards and agency policies.
• Monitor individual service plans, protective oversight practices, and clinical supports.
• Conduct and oversee audits, quality improvement initiatives, and compliance reviews.
• Assist with fiscal oversight, including budgets, procurement, and facilities maintenance.
• Collaborate with nursing staff to ensure health, safety, and wellness monitoring.
• Manage admissions, transitions, and discharges in collaboration with interdisciplinary teams.
• Serve as Administrator On Call, responding to emergencies and critical incidents.
• Contribute to policy development and agency-wide initiatives through committee work.

Benefits

• No-Premium Health Insurance
• Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training & Coaching
• Career Growth
• Generous paid time off and supportive scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree