Associate Director, Relationship Management & Business Development

CDP Global•New York, NY

38d•$93,486 - $116,858•Hybrid

About The Position

The Associate Director, Relationship Management & Business Development is a key relationship management contact for CDP’s existing customers, with responsibility for corporate and financial-institution relationships, renewals, and greenfield sales. The role focuses particularly on high-priority strategic customers and serves as their primary point of contact, helping drive business development, retention, and revenue growth. It provides solutions for corporate disclosure use cases and financial-sector use cases involving activation of CDP data. The position develops customer relationships, identifies cross-selling and new-business opportunities, prepares proposals, negotiates renewals and contracts, and contributes to market sales and renewal strategies. It also maintains sales pipeline and forecast information, reports performance, represents CDP at industry events, collaborates across teams, and mentors junior colleagues. The role is hybrid and based in CDP’s New York office, with two days per week in the office and a requirement to live within commuting distance. CDP is reviewing applications on a rolling basis and seeks a candidate who can start as soon as possible. The application deadline is November 15, 2026.

Requirements

Demonstrable experience in renewals, customer retention, sales, or a related field, combined with subject-matter expertise, preferably in ESG, sustainability, or the environmental sector.
Proven track record of achieving sales targets and driving business growth.
Ability to anticipate customer needs and identify opportunities.
Strong ability to build and maintain relationships with clients and partners.
Excellent communication, negotiation, and presentation skills.
Experience selling, ideally to financial or non-financial corporates, and understanding of the internal teams involved in customer purchase decisions.
Relevant degree qualification or equivalent experience.
Fluency in one or more local languages.
Ability to commute to CDP’s New York office and work there two days per week.

Nice To Haves

Subject-matter expertise in ESG, sustainability, or the environmental sector.
Experience selling to financial or non-financial corporates.

Responsibilities

Build and maintain relationships with high-profile strategic customers to support retention, understand customer needs, and ensure client satisfaction.
Identify cross-selling opportunities and products of interest for existing customers, and develop greenfield sales opportunities.
Prepare and present customer proposals and presentations, including customized solutions aligned with client needs and CDP’s value proposition.
Influence market renewal and sales strategies with the Market Director, develop plans to achieve NRR and sales targets, and monitor performance.
Mentor and guide junior team members on strategy development and execution.
Negotiate renewals, licenses, and contracts, understanding customers’ core use cases for CDP data.
Monitor market trends, the competitive landscape, and client feedback to inform business development strategies and identify opportunities.
Maintain pipeline and forecasting discipline and ensure Dynamics 365 (D365) records are accurate and timely.
Track and report business development activity, sales performance, pipeline status, and key metrics, and provide regular updates to senior management.
Represent CDP at relevant industry events, conferences, and networking opportunities, promoting CDP’s services and building customer relationships.
Collaborate across teams to build a shared picture of customer touchpoints and keep internal customer communications up to date.
Seek opportunities to improve business development processes and strategies and stay current with best practices and industry developments.
Contribute to an effective, engaged team by maintaining clear objectives, participating in performance and development conversations, supporting respectful and inclusive communication, and living CDP’s values.