Associate Director, Quality & Standards

Fluid2Chip

6d•$160,000 - $190,000•Remote

About The Position

The Associate Director Quality & Standards provides leadership in defining and propagating technical standards and best practices related to direct-to-chip liquid cooling system design, installation, maintenance, and operations. In this role you will lead a team of subject matter experts who provide technical guidance to internal field engineer and project management teams as well as to external clients, OEMs, and industry groups. Success in this role requires leading a team that balances ongoing standards development and process improvement activities, training field resources on those standards and processes, and providing SME support for technical escalations from project execution teams. This role requires flexibility to travel around the US up to 25%.

Requirements

Bachelor's degree in Engineering, Construction Management, or related field.
5+ years of high purity process cooling or mission-critical experience in design, construction, or operations.
3+ years of people management experience.
Strategic execution and organizational planning.
Leading organizational initiatives and continuous improvement efforts.
Cross-functional collaboration across multiple business units.
Performance management, coaching, mentoring, and leadership development.
Strong communication, presentation, and stakeholder management skills.
Experience utilizing Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams) and business technology platforms.
Ability to manage multiple priorities while maintaining exceptional organizational skills and attention to detail.
Ability to work successfully in a remote environment through effective communication, self-motivation, proactiveness, and strong organizational skills.
Ability to communicate effectively with executive leadership, employees, clients, and external stakeholders.
Ability to effectively plan, prioritize, and delegate work across multiple teams and leadership levels.
Ability to follow company and site safety requirements.

Nice To Haves

Advanced degrees preferred.

Responsibilities

Provide direct day-to-day people management for a team of technical subject matter experts.
Monitor team workload distribution; surface capacity constraints and coordinate with Operations leadership to ensure balanced, sustainable allocation.
Establish and maintain team-level workflows, communication norms, and operating practices that support consistent quality and timely delivery in a fully remote environment.
Identify and remove process barriers that impede team productivity; escalate systemic issues to department or operations leadership with clear context and recommended solutions.
Conduct regular one-on-one meetings with all direct reports; maintain a consistent cadence of structured check-ins, feedback conversations, and goal reviews throughout the year.
Serve as a primary advocate and resource for team members navigating F2C systems, processes, tools, and culture; actively connect people to the support and information they need.
Model F2C values and operating norms in all interactions; actively reinforce the behaviors and standards that reflect the F2C way of working.
Develop, document, and maintain standards and specifications in conjunction with industry, OEM, and customer requirements.
Review existing standards regularly to ensure they align with customer needs and ongoing innovations in the industry.
Provide training, guidance, and support to staff regarding standards implementation and compliance.
Lead the technical training program for field resources ensuring they have the requisite knowledge to operate independently on customer sites.
Create course content based on technical standards and deliver through asynchronous recorded sessions, live classroom and laboratory sessions, and live in field sessions as needed.
Partner with Operations leaders to ensure field verification of skills and knowledge.
Identify knowledge gaps and develop new curriculum as industry standards evolve and new technologies emerge.
Provide technical support for projects including plan and specification reviews and redlines.
Provide technical support for project issue escalations including root cause analysis and corrective action recommendations.
Participate in on site and virtual meetings as required and requested by project execution team.

Benefits

Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
Flex spending accounts (FSA).
Dental and vision plans.
Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
401k with company match and self-directed brokerage account option.
PTO including additional paid time off during the last week of the year.
Company paid life insurance coverage for employees and their eligible dependents.
Short and long-term disability, AD&D coverage.
Professional development opportunities, tuition reimbursement, and professional licensing assistance.
Paid parental leave after one year of employment.