Director, Operations Programs & Standards

Keel InfrastructureNew York, NY
$185,000 - $225,000Hybrid

About The Position

Keel Infrastructure is a publicly traded energy and digital infrastructure company that develops and owns data centers and power assets across North America. At Keel, you’re not just joining a company, you’re helping build the infrastructure behind the future of compute. We’re at the intersection of energy and technology, two industries transforming in real time. The work is complex. The pace is fast. The impact is real. You’ll be part of a team that values: Ownership— we take responsibility and follow through, Collaboration— we work across teams, functions, and borders, Curiosity— we ask questions and keep learning, Endurance— we build for the long term. What It Feels Like to Work Here: Fast-moving, high-growth, and hands-on. Smart, driven people solving real challenges together. Work that directly supports AI and next-generation infrastructure. Room to grow, stretch, and take on more.

Requirements

  • 10+ years in critical facilities operations, operations programs, or asset management, with direct ownership of procedure/document governance and CMMS program standards at a portfolio or multi-site level.
  • Experience on the owner side of an outsourced FM relationship strongly preferred; must understand the difference between operating a program and governing one.
  • Demonstrated experience building program infrastructure — standards, templates, acceptance processes — from the ground up.
  • Strong document control, audit, and standards-writing capability; comfortable holding acceptance positions on operator-drafted and delivery-drafted content as a peer to senior delivery leadership.
  • Executive-quality written reporting.

Responsibilities

  • Own the Keel operational standard across the entire site portfolio — the templates, acceptance criteria, KPI definitions, and document governance that every site and every FM operator performs against, beginning with Moses Lake (Grant Node) and extending to Sharon and the PA/Canada pipeline.
  • Own the Ops VDR (vendor data requirements) standard and submittals program portfolio-wide: templates, document control, and acceptance authority over operator-drafted content (MOPs, SOPs, EOPs, site programs).
  • Define and maintain the KPI framework all sites verify against, including measurement definitions, evidence standards, and the linkage points the FM Commercial function uses for KPI-tied commercial mechanisms.
  • Own CMMS and document management governance from the owner side: configuration standards, data ownership, export and audit access, CMMS population acceptance criteria, and cross-site consistency.
  • Serve as the operations standards counterpart to the delivery organization: align the Ops VDR standard with the Director of Cx & QA’s turnover documentation templates so handover packages land acceptance-ready.
  • Provide the program-level remote audit backstop to onsite QA/QC: periodic audits of CMMS data, PM completion trends, and reporting integrity across sites.
  • Standardize the operating model across the portfolio as new builds come online; codify the operations transition playbook with the Site Director and delivery organization after Moses Lake.
  • Publish periodic operations program and standards performance reporting to Operations leadership.

Benefits

  • Competitive salary, bonus and equity opportunities
  • Comprehensive health and wellness benefits
  • Retirement savings with company contribution
  • Employee referral program
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