Housing Quality Standards Specialist

Brilliant Corners•Los Angeles, CA

3d•Hybrid

About The Position

Brilliant Corners, founded in 2004, provides innovative housing and housing-related services to vulnerable individuals in California, focusing on those transitioning from or at risk of homelessness or institutionalization. The organization develops, owns, and manages multi-family supportive housing and licensed residential care homes, implementing various supportive housing and clinical case management programs through partnerships. The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program managed by Brilliant Corners in collaboration with Los Angeles County Department of Health Services and other partners, aiming to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners secures housing options, provides move-in assistance and rental subsidies, coordinates with case managers, and assists with neighborhood relations. The new Housing Quality Standards (HQS) Specialist position reports to the FHSP HQS Supervisor and will conduct inspections of vacant and occupied units within the FHSP portfolio according to HUD's Housing Quality Standards, state and local codes, and Brilliant Corners' standards. This role will collaborate with FHSP teams on housing initiative inspections, conduct quality control inspections, identify staff training needs, and ensure property provider compliance. The HQS Specialist will also contribute to training other FHSP teams on HQS topics, familiarize themselves with Salesforce, support data-related initiatives, and assist with onboarding and skills development for new HQS team members.

Requirements

Experience performing inspections in a variety of housing-related fields, including real estate, property management, housing subsidy programs, housing acquisitions and coordination, and supportive housing for a minimum of six (6) months.
Experience in real estate, property management, supportive housing, Los Angeles rental markets, city planning/public policy, and subsidy programs.
Ability to work independently with minimal supervision.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment.
Willingness to travel throughout Los Angeles County and make multiple visits in the field per day.
Ability to work productively in a variety of working conditions and environments.
Access to reliable transportation, possession of a valid California driver’s license, a clean driving record, and automobile insurance.
Basic computer knowledge, Microsoft Office (moderate to strong) required; Canva preferred.
Flexibility required regarding scheduling and prioritizing of tasks.
The ability to employ training on identifying HQS deficiencies and completing tasks while showing careful consideration for every aspect involved, no matter the degree of importance.
Ability to understand and apply HQS regulations, organizational standards, state and local codes.
Ability to conduct inspections using mobile technologies and other equipment for HQS inspections.
Ability to meet the physical demands of the position: walking, standing, bending, squatting, climbing steps, reaching while carrying 2-3 lbs. of inspection equipment.
Position requires HUD Housing Quality Standards certification within six months of hire.
Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces.
They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.
Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely.
Requires mental acuity for analytical reasoning and document interpretation.

Nice To Haves

Canva preferred.

Responsibilities

Stays abreast of HUD HQS regulations, local and state codes, housing market, trends, laws and ordinances in L.A. County.
Conducts in-person housing quality standards (HQS) inspections of vacant and occupied scattered-site and project-based units in the FHSP portfolio.
Coordinates maintenance and repairs with property providers and responds to owner inquiries, and confidently recommends appropriate corrective action for inspection deficiencies to ensure units meet HQS, state, local and agency standards.
Advises the appropriate stakeholders on the condition of dwellings by developing and disseminating HQS reports and other HQS documentation.
Maintains thorough and accurate inspection-related reports, records and correspondences from FHSP team members, property providers, clients/tenants, ICMS and stakeholders, while maintaining confidentiality.
Works collaboratively with FHSP team members, property providers, and ICMS (Intensive Care Management Services) provider(s) to coordinate unit inspections.
Organizes, schedules and effectively maps out multiple inspections.
Provides HQS guidance to FHSP team members, property providers, ICMS, stakeholders, and responds to inspection inquiries in a timely manner.
Communicates with state and local departments concerning inspection-related matters.
Assists with creating and updating HQS training materials and coordinating trainings.
Delivers comprehensive HQS trainings, office hours and presentations to FHSP team members and stakeholders, including field-based HQS trainings.
May assist with the design, implementation and producing reports and workflow systems to better optimize HQS inspections throughout FHSP.
Assists FHSP team members with successfully integrating HQS processes and procedures into their roles.
Establishes and maintains effective working relationships with team members, property providers, service providers, stakeholders, other FHSP teams.
Attends various staff meetings and trainings.
Performs other duties and responsibilities as assigned.