Associate Director, Project Management

Calcium+Company•Philadelphia, PA

About The Position

The Associate Director, Project Management holistically manages multiple direct reports and brands across multiple clients. As a logistical problem-solving partner to cross-functional leads, this person leads agency teams in delivering work decisively and confidently. The role proactively identifies and manages project risks and ensures teams deliver multichannel work on time, on budget, and on strategy. The Associate Director supports and supervises direct reports, including validating schedules, digital statements of work, timelines, and asset allocation. The role ensures timely delivery of monthly operational top-line reports and appropriate operational staffing for forecasted brand workflows. In collaboration with the Director of Project Management, the Associate Director identifies process solutions and implementation strategies with internal agency and client stakeholders, and provides real-time information about brands, team management, forecasting, and staffing. The position also supports agency process improvement, client relationships, and new business efforts; manages project costs, timelines, estimates, and profitability; and partners with the Director of Project Management on resource allocation. It leads and develops direct reports through mentoring, coaching, performance management, and reviews.

Requirements

Bachelor's degree required.
At least 7 years of experience in the advertising industry.
Supervisory experience.
Excellent leadership and communication skills.
Expertise in project management best practices, including methodologies, risk identification, and mitigation approaches.
Ability to manage deadlines, multiple tasks, and challenges mindfully.
Willingness to go beyond the stated job description and be flexible for the team and the work.
Experience with Microsoft Office Suite, including Word, Project, Excel, and PowerPoint; Acrobat Professional; and web-based routing and project management system administration.

Nice To Haves

Pharmaceutical advertising industry experience.
Product launch experience.
Medical/legal review experience.
FDA 2253/OPDP submission experience.

Responsibilities

Partner with cross-functional leads to evaluate agency processes and procedures, identify efficiencies, and implement improvements.
Own the Calcium+Company process and ensure the team follows it.
Develop, manage, and support client relationships with assigned key accounts, identifying opportunities to strengthen client-agency partnerships.
Help manage new business efforts with the internal leadership team.
Ensure profitable books of business and diagnose budget concerns across a variety of projects.
Manage costs and timelines across a portfolio of projects and navigate complex client scoping and pricing discussions.
Partner with internal stakeholders to develop yearly statements of work.
Ensure weekly internal brand financial meetings take place.
Work with Financial and Account Services counterparts to ensure tactics are managed to approved estimates.
Ensure direct reports manage and lead consistently across the brands they service.
Lead review and communication of actuals versus estimates to broader core team members to manage tactic profitability.
Partner with the Director of Project Management to assess operational resources and deploy them to meet brand needs, including balanced workloads and talent-to-task alignment.
Manage resource allocation by identifying resource gaps and proactively filling them with internal or identified resources.
Promote a productive culture and positive team morale.
Manage the work and performance of direct reports and serve as a mentor and coach.
Author and deliver direct-report performance reviews and help direct reports set appropriate goals.
Validate schedules, digital statements of work, timelines, and asset allocation.
Ensure monthly top-line reports from operational staff are delivered on time and staffing is appropriate for forecasted workflows.
Collaborate with the Director of Project Management on process solutions and implementation strategies, and provide real-time updates about brands, team management, forecasting, and staffing.