Associate Director- Project Management

Heery•San Francisco, CA

About The Position

Turner & Townsend Heery is seeking an Associate Director of Project Management to join its management team. The role supports the Western Region and California Cost Center 8140, helping drive growth and profitability in the San Francisco Bay Area and Northern California through leadership, business development, client management, and service delivery. The Associate Director will lead business generation in the NorCal region, including localized marketing and communications strategy and new business development in government, education, and healthcare markets across public and private sectors. The position combines business generation and operational leadership. It leads proposal and bid efforts, develops client relationships and marketing strategies, identifies cross-selling opportunities, and supports account programs. It also leads the NorCal project management team and portfolio, oversees project services and resources, manages financial reporting and forecasts, recruits and develops staff, and supports timely invoicing and accounts receivable follow-up. On-site presence and requirements may change according to client needs. The role may also include SOX control responsibilities where applicable.

Requirements

  • Bachelor's degree in construction management, architecture, engineering, or a construction-related field.
  • At least 8 years of relevant project management experience in the construction A-E-C industry, including business development experience and experience in construction management consultancy and advisory industries.
  • Comprehensive knowledge of the construction consultancy and advisory business and the ability to add value to or strategically enhance deliverables and initiatives.
  • Ability to identify critical messages and unique selling points and communicate them clearly and effectively.
  • Excellent project management, organizational, and problem-solving skills, with a demonstrated ability to implement and enforce procedures and influence at all levels.
  • Self-starter able to manage multiple projects simultaneously under tight deadlines and work collaboratively in a team environment.
  • Creative thinking and ability to communicate complex ideas simply, in writing and verbally.
  • Experience managing client accounts effectively and efficiently.
  • Experience managing teams of project managers and support staff.
  • Strong knowledge of the Northern California construction market.
  • Ability to develop strong relationships with internal team members, clients, and cross-functional team members.
  • Relevant technical and leadership experience overseeing major construction projects or programs.
  • Excellent presentation, verbal, written, organizational, and communication skills.

Nice To Haves

  • Graduate degree in construction management, architecture, or engineering.

Responsibilities

  • Support the Western Region and California Cost Center 8140 in business generation and the management of new and existing client relationships, business operations, services, deliverables, and value-driven offerings.
  • Generate new revenue through new work and contract renewals on existing accounts.
  • Lead bid teams and proposal-generation efforts in partnership with business generation and senior management teams.
  • Develop marketing strategies with client-facing professionals and support the creation of proposals, bids, presentations, and other client deliverables.
  • Compile and vet existing materials and draft original proposal and client content that communicates the firm's value and expertise.
  • Engage with industry professionals through presentations, meetings, and networking events.
  • Identify and act on cross-selling opportunities.
  • Work with senior management to develop strategies promoting Turner & Townsend across the United States.
  • Support key client and account management programs, including localized marketing plans and cross-selling opportunities aligned with project and revenue targets.
  • Manage local business development and client databases, ensuring staff use them appropriately and data remains accurate.
  • Prepare and deliver client presentations, attend client interviews, and collaborate with team members to generate new business.
  • Source and interview prospective candidates for the business.
  • Lead the project management team responsible for planning and executing NorCal projects.
  • Manage the NorCal project portfolio, overseeing project management services, deliverables, and collaborations and resources.
  • Identify client service-delivery needs and determine the team resources required to provide value-added results.
  • Track commission margins, monthly fee and resource forecasts, budgets, and financial reports using industry-standard spreadsheets and accounting tools.
  • Source, recruit, interview, and manage new talent in collaboration with recruiting professionals.
  • Provide line management, coaching, and mentoring to support staff members' professional and career growth.
  • Provide weekly updates on projects, initiatives, and staffing, highlighting concerns or conflicts where appropriate.
  • Ensure client invoices are accurate and issued promptly, and follow up on accounts receivable.
  • Liaise with municipal authorities having jurisdiction over projects.
  • Adhere to applicable SOX control responsibilities.

Benefits

  • Flexible working environment that supports work-life balance
  • Opportunity to contribute ideas and affect change
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