Associate Director, Pricing Operations & Contracts

Bracco•Needham, MA

9d•Hybrid

About The Position

The Associate Director, Pricing Operations & Contracting leads the execution, administration, and optimization of pricing and contracting programs across Blue Earth Diagnostics’ product portfolio. The role partners with Commercial, Market Access, Finance, Legal, Compliance, Sales Operations, Revenue Cycle, and Customer Support to support accurate pricing implementation, contract compliance, revenue optimization, and operational excellence. It oversees pricing governance, customer contract execution, rebate administration, and pricing analytics, while supporting initiatives that enhance market access and profitable growth. The position leads pricing strategy implementation, pricing governance, pricing models, discount structures, pricing capabilities in CRM and contracting systems, and performance analysis. It also leads commercial contracting for a range of customer types, manages the contract lifecycle and repository, and monitors compliance and performance. The role will transition rebate administration from external partners to an in-house operating model by the end of Q1 2027, own ongoing rebate administration, and evaluate and implement automation capabilities in H2 2027. The position operates on a hybrid work schedule, with an expectation of working onsite three days a week at the office at 197 First Avenue, Needham, Massachusetts.

Requirements

Bachelor’s degree in Business Administration, Finance, Economics, Healthcare Administration, Life Sciences, or a related field.
At least 5 years of experience in pricing, contracting, market access, commercial operations, finance, or related functions within life sciences.
Experience managing customer contracts, pricing programs, and rebate programs.
Proactive approach to resolving complex access issues and problem-solving.
Deep understanding of pricing strategy execution and contract administration.
Excellent contract interpretation and negotiation skills.
Advanced Excel and data analysis skills.
Ability to translate complex data into actionable business recommendations.
Strong project management and organizational skills.
Exceptional communication and presentation abilities.
Ability to influence cross-functional stakeholders and senior leadership.
High attention to detail and commitment to compliance and operational excellence.
Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Lead implementation and maintenance of pricing strategies for diagnostic products and services.
Manage pricing approvals, governance processes, and pricing exception requests.
Develop and maintain pricing models, discount structures, and pricing policies.
Lead development and implementation of pricing capabilities in CRM and contracting systems, including pricing data, approvals, governance, and ongoing maintenance.
Monitor pricing performance and assess impacts on revenue, profitability, and customer retention.
Identify pricing optimization opportunities through data-driven analysis and market insights.
Develop scalable pricing processes, tools, and reporting infrastructure.
Lead contracting for hospitals, health systems, integrated delivery networks, physician groups, laboratories, distributors, and other strategic customers.
Draft, review, negotiate, and administer commercial agreements with Legal and Compliance.
Establish and maintain standardized contracting processes, templates, approvals, workflows, and governance.
Manage contract execution, amendments, renewals, and terminations.
Ensure contractual terms are implemented appropriately in operational and financial systems.
Oversee contract repository management and adherence to internal controls and audit requirements.
Monitor contract compliance, utilization, performance, and renewal and expiration activity.
Transition rebate administration and calculation from external partners to an in-house operating model by the end of Q1 2027, including process documentation, controls, data requirements, and stakeholder readiness.
Own rebate administration, including accurate calculation, validation, reconciliation, and payment of rebates and other contractual obligations.
Partner with Finance, Legal, Compliance, Sales, and other stakeholders to ensure rebate and commercial programs follow contractual terms and internal controls, including accruals and forecasting financial impacts.
Develop reporting tools and dashboards to track rebate and contracting performance.
Identify opportunities to streamline and automate rebate administration, including evaluating and implementing automation capabilities in H2 2027.
Generate pricing, contracting, and profitability analyses to support executive decision-making and commercial strategy.
Develop KPIs and operational dashboards to measure pricing, contracting, and rebate performance.
Evaluate market trends, competitive pricing, customer purchasing patterns, and reimbursement changes.
Recommend improvements to pricing effectiveness and operational efficiency.
Support business-case development for new products, strategic partnerships, and market-access initiatives.
Serve as the subject matter expert for pricing, contracting, and rebate operations and governance.
Lead process-improvement initiatives and system enhancements related to pricing and contracts.
Evaluate and manage external vendors and technology solutions supporting contracting operations.
Perform other duties as determined by business needs.