Associate Director Platform Engineering

DTCC • Coppell, TX

19h • Hybrid

About The Position

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. The Systems Engineering family is responsible for the entire technical effort to evolve and verify solutions that satisfy client needs. The primary focus is centered on reducing risk and improving the efficiency, performance, stability, security, and quality of all systems and platforms. The Platform Hosting & Engineering role specializes in the development, implementation, and support of all distributed, mainframe, and network hosting services across the firm. Responsible for the installation, configuration, programming, and support of operating systems, complex networks, and distributed environments, deploying solutions to increase overall system reliability across the firm.

Requirements

• Minimum of 8 years of related experience
• Bachelor's degree preferred or equivalent experience
• Strong background in server virtualization (primarily VMware) planning and design
• Experience modernizing legacy environments and implementing target‑state architectures
• Solid understanding of networking, automation and orchestration at an Enterprise level.
• Solid understanding networking (layer 2 and layer 3 connectivity) & storage technologies
• Knowledge of monitoring, telemetry, and observability practices
• Ability to translate business and operational needs into technical solutions
• Strong background in Automation with respect to virtualization
• Experience working across engineering, operations, and governance stakeholders
• Strong documentation, communication, and problem‑solving skills
• Excellent interpersonal, communication, and leadership skills
• Highly motivated, self-starter who can support multiple projects and deadlines in a fast-paced work environment
• Analytical, strategic, and problem-solving abilities
• Able to provide adequate guidance and governance to project teams

Nice To Haves

• Serves as a trusted coach or mentor within the organization.
• Communicates openly keeping everyone across the organization informed.

Responsibilities

• Design, manage, and optimize virtualized infrastructure platforms to ensure performance, availability, and scalability
• Lead modernization initiatives, including transformation of legacy platforms into modern, cloud‑aligned or hybrid architectures
• Define and execute technology roadmaps that reduce technical debt and improve operational resilience
• Establish and maintain end‑to‑end observability across infrastructure and applications, including metrics, logs, and traces
• Enable proactive monitoring, alerting, and incident response to minimize service disruption
• Partner with application, infrastructure, security, and operations teams to embed reliability and observability into system design
• Support capacity planning, performance optimization, and disaster recovery strategies
• Ensure platforms meet security, compliance, and regulatory requirements
• Drive continuous improvement through automation, standardization, and operational insights
• Perform design analysis, documentation, and planning for strategic IT initiatives/solutions
• Provide technical design guidance and support to platform engineering teams
• Engage external vendors when needed to review standard methodologies, architecture and design proposal and tackle sophisticated problems
• Optimally engage in strategic goals for Private Cloud engineering, the department, and the organization
• Create and update technical/architectural/strategic documentation in support of the Private Cloud infrastructure
• Provide design and Senior engineering level escalation technical support to platform teams
• Collaborate with other teams to develop automation strategies and deployment processes
• Provide recommendations and follow-through on ways to improve the stability, security, efficiency, and scalability of the environment
• Maintain and improve platform configurations to meet the demands and requirements of our customers

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees