Associate Director, Planning and Strategy

UnitedHealth Group•Eden Prairie, MN
•$112,700 - $193,200

About The Position

The Associate Director, Planning and Strategy advances the strategic priorities of Optum Operations by providing leadership, analytical rigor, and strategic insight across multiple domains. The role oversees initiatives end to end, from framing problems and collecting and analyzing data and process information to communicating findings to leaders in support of business priorities and decision-making. The ideal candidate brings strong analytical skills, operational discipline, and the ability to work in a matrixed environment. The position provides strategic planning and direction, drives operational performance and projects, and supports integration of services and alignment with enterprise-wide standards. It partners across operations, technology, digital, and experience teams to improve operational efficiency, reduce manual interventions, and align strategies and innovations with value-based care objectives. The role also leads transaction-based billing model implementation and optimization, and analyzes costs, capital investments, and workforce trends to inform strategic decisions and resource planning.

Requirements

  • At least 7 years of experience in strategic operations, business planning, or healthcare operations leadership.
  • Experience in project management or process optimization.
  • Proven track record leading complex, cross-functional initiatives and projects.

Responsibilities

  • Create data-driven points of view aligned with business priorities and goals to drive stakeholder alignment.
  • Translate complex data and strategic concepts into clear, actionable insights for diverse internal audiences.
  • Lead and mentor cross-functional teams, fostering innovation and data-driven decision-making.
  • Review and enhance others’ work by providing strategic guidance and developmental feedback.
  • Develop and manage business plans that support long-term objectives and performance goals.
  • Support service integration and align performance and service levels with enterprise-wide standards across key operational functions.
  • Partner with operations, technology, digital, and experience teams to identify and advance initiatives that enhance operational efficiency and reduce manual interventions.
  • Align operational strategies and innovations with value-based care objectives to improve clinical outcomes and patient experience.
  • Lead implementation and optimization of transaction-based billing models to improve cost transparency and operational efficiency.
  • Monitor and analyze operational cost drivers, capital investments, and workforce trends to inform strategic decision-making and resource planning.

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401(k) contribution
  • Career development opportunities
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