Associate Director, Patient Access

CIRM•South San Francisco, CA

16h•Hybrid

About The Position

The Patient Access (PA) Team collaborates across CIRM’s core programs to foster innovative care delivery models and enhance the accessibility of regenerative medicine therapies. The PA Team’s operational goal is to develop and manage clinical infrastructure programs to provide enhanced access to clinical trials and approved therapies for all Californians. CIRM’s Clinical Infrastructure programs include: (1) the Alpha Clinics (AC) Network, (2) the Community Care Centers of Excellence (CCCE) Network and the (3) the Patient Support Program (PSP). Additionally, the PA Team serves as a bridge to policymakers and payers, coordinating execution of CIRM’s Access & Affordability strategy as well as coordinating CIRM’s Accessibility and Affordability Working Group (AAWG) as outlined in Proposition 14. The Associate Director serves as the primary strategic and operational lead for CIRM’s Clinical Infrastructure Network (Network), which comprises the Alpha Clinics and Community Care Centers of Excellence. This role requires independent judgment, cross-functional influence, and deep subject matter expertise in clinical delivery of therapies, clinical trial operations, and clinical network infrastructure development. The Associate Director is responsible for end-to-end leadership of Network build, performance and continuous improvement ranging from funding program development and awardee management to coordinating multiple stakeholders for enhancing patient access to stem cell-based and genetic therapies. The Associate Director works directly with awardees, internal CIRM teams, and external partners to align Network operations with CIRM's broader portfolio goals and Access & Affordability Strategy. This role requires the ability to independently set priorities, navigate complex operational challenges, and drive solutions across a multi-site clinical infrastructure ecosystem in support of equitable patient access to stem cell-based and genetic therapies throughout California. The Associate Director reports to the Associate Vice President, Patient Access.

Requirements

Bachelor’s degree in Public Health, Business Administration, Healthcare Management, Economics, Science, or a related field relevant to clinical research program or clinical infrastructure management.
Six (6) years of progressively responsible experience in managing clinical research, leading/managing clinical trial operations, and/or leading clinical network coordination in a healthcare or biotechnology environment.

Nice To Haves

Advanced degree (Master’s, PhD, PharmD, MD, etc.) is strongly preferred.
Experience in the development or clinical delivery of cell therapies, genetic therapies or other advanced therapy modalities is strongly preferred.
Excellent multi-stakeholder engagement and communication skills with experience interacting with patients, community-based organizations, advocacy groups, public agencies, healthcare providers and sponsors.
Demonstrated experience with program planning, implementation and evaluation.
Proven cross-functional team coordination skills.
Strong understanding of clinical trial infrastructure, site readiness, and patient navigation systems.
Understanding of patient recruitment strategies, including community-based outreach, digital engagement, and provider partnerships.
Understanding of regulatory frameworks and compliance considerations in clinical research.
Ability to be detailed, organized and forward thinking with focus on anticipated trends, challenges, and opportunities.

Responsibilities

Manage the CIRM Clinical Infrastructure Network: Lead the strategic vision and deployment of the CIRM Clinical Infrastructure Network to enhance patient access to CIRM-funded therapies. Lead Network Steering Committees including strategic planning, governance coordination, and accountability of network-wide deliverables. Identify and proactively leverage best practices across the Network to: Accelerate contracting and launching of CIRM-funded clinical trials. Enhance patient education, engagement, recruitment and retention in Network-supported clinical trials. Facilitate professional training and specialization in clinical research and delivery of stem cell-based and genetic therapies in coordination with CIRM Education initiatives. Ensure effective collaborations with community-based partner organizations in coordination with CIRM Community Engagement initiatives. Implement Network-wide standardized data reporting and evaluation of performance metrics to inform achievement of trial performance and patient access priorities. Manage a structured inquiry process enabling CIRM applicants and awardees to identify and connect with Network sites. Collect, validate, and track Network operational and clinical trial performance data to support infrastructure-wide improvements.
CIRM Program Operations & Reporting: Ensure accurate, timely, and complete reporting of Network awardee activities in collaboration with CIRM’s Grants Management Team. Develop, manage and update individual Network awardee milestones to achieve program objectives. Prepare and present reports to internal and external stakeholders, including Patient Access and CIRM leadership, the CIRM governing board and the Access & Affordability Working Group (AAWG) on Network performance, patient recruitment, community engagement activities, and emerging access considerations. Develop, implement, and maintain internal guidance documents, workflows, and Network SOPs that support standardized processes and cross-program collaboration. Maintain collaboration with CIRM Preclinical and Clinical Development Teams to proactively align Network operations with portfolio growth, emerging trial needs, and evolving program priorities.
Build and Expand the CIRM Clinical Infrastructure Network: Coordinate the development and implementation of funding programs to enhance and scale the Clinical Infrastructure Network. Track and analyze trends in commercial cell and genetic therapy delivery across the Network to inform program development and Access & Affordability Strategy.
Stakeholder Engagement & Outreach: Serve as the primary operational point of coordination between the Network, CIRM teams, CIRM awardees and external stakeholders. Lead the planning and execution of Network meetings, workshops, symposia, and related patient & community engagement activities. Collaborate with CIRM Communications to support dissemination of Network information to statewide stakeholders as part of CIRM's Access & Affordability Strategy. Build and strengthen partnerships with external stakeholders, including patient advocacy groups, industry partners, and community-based organizations to improve patient education & trial accessibility.
Harmonizing with the CIRM Mission: Demonstrate commitment to CIRM’s mission by advancing integrated, equitable, and patient-centered clinical infrastructure. Collaborate across teams to identify efficiencies, enhance productivity, and strengthen Network-wide access to CIRM-funded clinical trials and therapies. Support team and organizational decisions and contribute to achieving shared objectives under the Strategic Allocation Framework and Access & Affordability Strategy.