Associate Director, Operations and Communications - Rheumatology

AbbVie•Mettawa, IL

About The Position

The Associate Director, Operations and Communications will work directly with the Rheumatology franchise VP, senior staff and employees across sales, marketing and IBT to ensure strategic and tactical imperatives are communicated clearly and operating effectively and efficiently to advance the business, inspire internal stakeholders and elevate employee engagement and culture. Effectiveness in role includes day-to-day planning and execution of a strategic communications & operational plan as well as seeking opportunities to close gaps and elevate agility and engagement. The role also includes strategic projects to advance Rheumatology commercial or IBT organization as needs are identified.

Requirements

Bachelor’s Degree required.
Minimum of five years in sales, leadership, marketing or other related commercial experiences including launch / growth brands.
Working knowledge of Rheumatology/Immunology brands and market
Experience working effectively with with cross-functional stakeholders with experience owning projects from idea phase to implementation, adapting and iterating as needed with a high attention to detail.
Demonstrated relationship management, interpersonal skills, ability to motivate, lead, influence, and engage without direct authority.
Demonstrated excellent communication and presentation skills across a variety of organization levels and disciplines, including to large groups of internal stakeholders and senior executives
Strong ability to communicate ideas & make the complex easy for others to understand.
Proactively identifies needs, initiates solutions and drives projects to successful completion on own and in collaboration with others
Experience navigating matrix-based teams and project management
Works collaboratively and proactively, maintains high degree of planning, coordination & project management skills, demonstrated ability to problem solve & resolve conflict with diplomacy.
Able to manage multiple, simultaneous projects with moderate-high complexity, often under a tight deadline.
Builds strong relationships with peers and cross functional partners including outside of immediate team, building formal and informal networking to regularly diagnose pulse of the organization and opportunities to elevate engagement, agility, operations and communications
Exhibits strong emotional intelligence, diplomacy, maintenance of confidentiality, maturity, and organizational savvy.
Self-starter, learns fast, quickly grasps the essence of concepts, can change course rapidly where required, demonstrates intellectual curiosity.
Executes highly effective working team meetings with internal and external partners with inclusion and transparency.
Sound, logical problem solving and decision-making skills.
Able to see connections between seemingly disparate issues and distill complex content into clear, concise, and engaging communications.
Possesses integrity, dependability, responsibility, accountability, and self-awareness
Excellent command of MS PowerPoint and MS Excel

Nice To Haves

Preferred MBA or Master’s Degree

Responsibilities

Integrate marketing, sales, and IBT strategies to enhance overall communication, execution and engagement.
Manage scope, project plan, logistics and schedule of strategic and tactical initiatives.
Establish strong organizational tools to drive project progress, ensure deadlines and project goals are met, identify and resolve issues, identify and close gaps as needed.
Work cross-functionally with internal stakeholders to create, socialize, optimize and implement commercial initiatives, including but not limited to town halls, national meetings, staff meetings, executive memos and presentations, award and recognition programs, brand planning and leadership development programs.
Design and execute a communications strategy that brings the franchise narrative to life through compelling content, creative storytelling and engaging experiences including national meetings, town halls, written, digital, and video communications.
Develop and manage the franchise master calendar supporting sales, marketing and internal stakeholders (cross-functional support functions) for the franchise.
Enhance two-way dialogue with employees through the creation of new channels that enhance employee connection and engagement, including leadership of culture/engagement initiatives within Rheumatology
Coordinate best practices across peer Communication & Operations roles within Immunology and other AbbVie BUs