Associate Director of Software Quality, IQVIA Digital

IQVIA•Austin, TX

15h

About The Position

This role bridges technical execution and organizational strategy. Engineering Managers (Team Leads) need strong technical grounding combined with strategic oversight. They must understand the end-to-end technology stack used to deliver products to market for their teams' focus area and the basics of how products deliver value to customers. The role requires technical leadership, including understanding software architecture and design principles, staying current with technologies, and guiding teams on best practices for Agile, SDLC, and cloud-native solutions. Engineering excellence is key, ensuring code quality, promoting automation and performance optimization, and making informed decisions on technology stacks, security, data privacy, and risk management. Security and compliance with data privacy and security standards are also critical. Strategic planning involves defining clear team objectives aligned with business goals, balancing delivery speed with long-term stability and scalability, and driving innovation while managing technical debt. Team management includes hiring, mentoring, and coaching engineers, removing blockers, and creating psychological safety. Operational leadership involves partnering with Product and delivery teams, removing organizational blockers, and maintaining clear communication of priorities. Interpersonal and soft skills are critical for success, including fostering collaboration, building strong relationships with other functional areas, practicing open communication, translating complex technical concepts into business language, inspiring confidence, adapting to change, and demonstrating emotional intelligence and empathy.

Requirements

Bachelor's Degree
Equivalent combination of education, training and experience.
Extensive knowledge of software development processes
Considerable knowledge of software quality assurance processes and procedures.
Strong interpersonal skills.
Excellent problem solving, risk analysis and negotiation skills.
Exceptional training capabilities.
Effective organization, communication, team orientation, and leadership skills.
Ability to work independently with initiative.
Ability to manage multiple projects.
Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Nice To Haves

7 years Software Quality Assurance experience in web development, advertising technologies or related area.

Responsibilities

Understand the end-to-end technology stack used to deliver our products to market for your teams focus area.
Understand the basics of how our products deliver value to our customers.
Understand software architecture and design principles.
Stay current with programming languages, frameworks, and emerging technologies.
Guide teams on best practices for Agile, SDLC, and cloud-native solutions.
Ensure code quality through reviews and adherence to standards.
Promote automation, and performance optimization.
Make informed decisions on technology stacks, security, data privacy, and risk management.
Ensure compliance with data privacy and security standard.
Define clear objectives for the team aligned with business goals.
Balance delivery speed with long-term stability and scalability of your teams focus area.
Drive innovation while managing technical debt.
Hire, mentor, and coach engineers.
Remove blockers and create psychological safety for team members.
Partner with Product, and delivery teams to deliver on your teams roadmaps.
Remove organizational blockers and maintain clear communication of priorities.
Foster a strong culture of collaboration for your teams.
Build strong relationships with leaders and teams of other functional areas.
Practice and promote open communication.
Translate complex technical concepts into business language.
Inspire confidence and motivate teams through clear, empathetic communication.
Embrace change and lead teams through uncertainty.
Stay ahead of industry trends and encourage continuous learning.
Build trust across diverse teams and stakeholders.
Demonstrate empathy, active listening, and conflict resolution skills.