Associate Director of Sales
About The Position
The Associate Director of Sales works closely with the Director of Sales & Marketing (DOSM) on assigned projects and supports the hotel’s strategic sales and pricing efforts. The role may assume leadership responsibilities when the DOSM is absent or requests support, including coaching and mentoring the sales team. The position generates revenue from group and corporate segments in assigned markets and helps the team achieve annual goals. It carries quarterly sales goals aligned with rooms and food and beverage targets and requires developing new business opportunities, maintaining a healthy sales pipeline, building relationships, and contributing to a successful sales strategy.
Requirements
- 1 to 3 years of sales experience.
- Experience participating in trade shows, conventions, and promotional events within the hotel industry and customer organizations.
- Ability to handle difficult situations and people diplomatically while maintaining professionalism.
- Self-starter with internal drive to excel.
- Ability to adapt as Kimpton grows.
- Strong organization, attention to detail, follow-up, and customer service skills.
- Passion for leading and ability to promote positivity throughout the department.
Nice To Haves
- Bachelor’s degree or equivalent experience.
- Knowledge of a CRM platform, Microsoft Office Suite, and Delphi.
Responsibilities
- Increase the hotel’s exposure in markets assigned by the DOSM.
- Build a strong sales pace and meet or exceed individual revenue goals.
- Develop and strengthen relationships with key corporate accounts.
- Conduct local and domestic sales calls using resources provided by Kimpton.
- Create memorable site inspections and inventive, creative proposals.
- Solicit group and business transient business independently and with the team through action-plan preparation, execution, and completion.
- Prepare, develop, and present customer proposals and negotiate contracts on behalf of the hotel.
- Coordinate with other hotel departments after closing business and follow up to support superior guest service.
- Communicate effectively with departmental colleagues to support exceptional service delivery.
- Conduct outside sales calls to generate new business and maintain existing relationships.
- Coach, mentor, and train team members as guided by the DOSM and Kimpton.
- Monitor property financial performance against budget and forecast.
- Assist the DOSM with assigned projects, strategic sales and pricing efforts, and leadership responsibilities as needed.
Benefits
- Paid time off.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k).
- Bonus pay eligibility.
- Other benefits for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
