Associate Director of Personnel

CALIFORNIA TEACHING FELLOWS FOUNDATION•Fresno, CA

1d•$100,000 - $108,000•Onsite

About The Position

The Associate Director of Personnel will manage Talent Acquisition and Employee Onboarding Divisions, providing guidance, support, and oversight. This role involves strategic direction, creating systems and standard operating procedures, and managing staff through daily support, check-ins, performance reviews, and coaching. The Associate Director will serve as a liaison between these divisions and the Director of Personnel, sharing needs and recommendations. Additionally, the role supports the Director of Personnel and HR Department with Personnel Management & Administrative Functions, including providing information on policies, wages, and benefits, addressing HR matters, mediating disputes, conducting exit interviews, consulting on organizational policy, planning and coordinating work activities, and supporting performance evaluations and turnover reports. The position also manages and guides Employee Investigations & Research, creating systems and SOPs for internal investigations, staying updated on labor legislation, and serving as a liaison to the Director of Personnel. Finally, the Associate Director performs other duties as assigned, maintaining excellent personal service, attending meetings, and assisting in improving HR systems.

Requirements

Minimum of a four year college degree with an emphasis in human resources (“HR”) or personnel management
Minimum of 7 years work experience in related field
Knowledgeable of principles and procedures for personnel recruitment, selection, onboarding, training, compensation and benefits, internal investigations, labor relations and personnel information systems
Must be fluent in the English language
Knowledgeable of customer and personal service, such as determining the customer’s needs, meeting quality standards of service, and evaluation of customer satisfaction
Be able to establish and maintain interpersonal relationships
Be able to communicate effectively with supervisors, peers, or subordinates
Must possess administration and management skills, basic clerical procedures and systems, such as word processing, managing files and records, designing forms and other office procedures and terminology
Possess skills in management and personnel resources, such as motivating, developing, and directing people as they work, identifying best people for the job
Active listening, speaking, negotiation, monitoring/assessing employee performance and making improvements or taking corrective actions
Provide coaching and instruction to further employee productivity and value within the company
Maintain a high level of accuracy in preparing and entering information
Excellent interpersonal, verbal, active listening and written communication skills
Analytical and problem solving skills
Stress and time management skills
Computer skills including the use of Google Docs, Sheets, Slides, Drive, and Gmail for email proficiency
Effective organizational skills
Be able to work in a fast-paced work environment
Possess a high degree of trustworthiness
Respect and sensitivity for others
Flexibility and sound work ethic
Meet set job related goals and objectives

Nice To Haves

Masters degree preferred

Responsibilities

Manage Talent Acquisition and Employee Onboarding Divisions
Provide guidance, support, and oversight of the Talent Acquisition team and Onboarding team
Provide strategic direction to both Talent Acquisition and Onboarding divisions, including creating systems and standard operating procedures
Manage Talent Acquisition and Onboarding staff, including daily support, weekly one-on-one check-ins, conducting annual performance reviews, handling progressive discipline as necessary, and providing ongoing coaching and mentoring
Serve as liaison between Talent Acquisition and Onboarding divisions and the Director of Personnel
Support the Director of Personnel and the Human Resources Department with Personnel Management & Administrative Functions
Work in support of and in collaboration with the Director of Personnel to ensure optimal department functioning
Perform staffing duties, including mediating disputes and administering disciplinary procedures
Conduct exit interviews to identify reasons for employee termination
Consult with personnel on organizational policy matters, such as equal employment opportunity, sexual and general harassment, and recommending necessary changes
Serve as a link between management and employees through work-related issues and helping resolve work-related problems and grievances in an objective and fair manner
Plan, direct, supervise, and coordinate work activities of employees and staff relating to Talent Acquisition, Onboarding, and Investigations
Support the Director of Personnel with preparing, distributing and following-up on all personnel performance evaluations
Maintain job descriptions
Develop and implement company-wide pay levels and structure of wage increases
Prepare turnover reports and other reports as needed
Manage and Guide Employee Investigations & Research
Provide guidance, support, and oversight of the investigator(s) staff with the internal investigation process relating to employee performance and work-related issues
Create systems and standard operating procedures for the internal investigations division of the personnel department
Regularly study and stay up-to-date on the most recent labor relations legislation and issues; assess and incorporate, if applicable, industry trends
Serve as liaison between the Investigations division and the Director of Personnel
Support and encourage People & Culture Senior Manager who drives culture initiatives that lead to productive and positive work outcomes
Perform Other Duties as Assigned
Maintain excellent personal service to all personnel while maintaining a level of sensitivity and fairness
Attend all relevant staff meetings
Provide assistance in the improvement of human resources management systems and procedures