Associate Director of Multifamily - Westchester, NY

Rose Associates Inc.•City of White Plains, NY

1d•$120,000 - $140,000•Onsite

About The Position

Rose Associates is a recognized market leader in multifamily and mixed-use real estate, based in New York City. They own, develop, and operate properties across urban markets from Philadelphia to Boston, encompassing various residential asset classes. Their services include development, construction, property and asset management, leasing, marketing, and accounting. Rose Associates partners with private owners and institutional investors globally, managing over 30,000 units across 250 properties. They have been recognized for resident satisfaction and are a woman-owned business committed to a culture of belonging and inclusion. This role is for a visionary leader to spearhead operational excellence for select properties within their multifamily portfolio, contributing to strategic planning and ensuring the success of residential communities.

Requirements

Bachelor's degree in a relevant field or equivalent experience.
10 years of residential property management experience, including a minimum of 7 years in a senior management position.
Proficiency in navigating computers and community management software, to include Microsoft Office, iLuvLeasing, On-Site, and Yardi.
Demonstrated ability to supervise staff, manage operational matters, and solve problems.
Excellent organizational, time management, and communication skills.
Strong technical knowledge of building operations and maintenance.
Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP.
Work authorization

Responsibilities

Collaborate with property managers to optimize daily operations, implement financial strategies, and monitor budgets, including analyzing monthly financial performance, rent variations, and staying informed about market intelligence.
Prepare owner reporting packages, incorporating budgets, business plans and monthly owner reports.
Deliver effective leadership and mentorship to ensure high performance and foster a collaborative work environment among property management teams.
Provide comprehensive asset management support, overseeing acquisitions and dispositions, and communicate relevant information and key issues effectively to ownership.
Contribute to the development and execution of strategic plans, addressing escalated resident concerns, and identifying growth opportunities for enhanced satisfaction.
Collaborate with the marketing team to ensure accuracy and adjust marketing plans as necessary.
Review leasing, occupancy activity, and approve resident retention and renewal programs to meet budget/proforma expectations.
Collaborate across departments to efficiently achieve property goals.
Ensure strict compliance with legislation, regulations, and safety standards.
Proactively manage assigned communities, conducting frequent site visits and inspections to ensure property upkeep and compliance, preserving their integrity.
Uphold compliance with company policies, government regulations and Fair Housing.
Review and inspect all Capital Replacement Plans.
Manage recruitment and retention of site employees, ensuring training milestones and requirements are met.
Be present on-site and able to move throughout the buildings to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors.
Travel between the main office and site locations within the portfolio and be able to ascend and descend stairs, including comfortability with exposure to varying environmental climates and circumstances.
Perform duties in residential environments where domestic pets are routinely present, including working in common areas, lobby areas, building offices, amenity spaces, and occupied residential apartments.
Respond to resident requests and work orders; providing concierge and resident services; entering apartments; conducting inspections; performing maintenance, repairs, and other handyperson duties; managing building operations; supervising or coordinating building staff, vendors, and contractors; responding to emergencies; and performing other resident management and property-related responsibilities.
Perform duties outside their normal responsibilities as needed.