Associate Director of Marketing and Communications

Peninsula Family Service•San Mateo, CA

1d•$130,000 - $150,000•Hybrid

About The Position

Peninsula Family Service (PFS) is seeking a talented, driven, and collaborative Associate Director of Marketing & Communications to serve as a senior member of the MarCom team. This role is responsible for translating organizational priorities into compelling campaigns, storytelling, brand execution, and communications initiatives that advance PFS’s mission and visibility. The Associate Director leads integrated campaigns, drives content strategy and storytelling, oversees collateral development, executes on brand direction, manages social media content strategy, coordinates PR support, and stewards vendor relationships. This position works in close partnership with the Chief Marketing & Communications Officer (CMCO) and alongside a Marketing Manager. PFS is at a pivotal moment, launching a new strategic plan, expanding Early Learning programs, strengthening its external voice, and investing in brand modernization and storytelling. The MarCom function supports every department across the organization, and this hire will be essential to ensuring we have the senior creative leadership and execution capacity to deliver on those priorities. The Associate Director will play a central role in helping PFS show up consistently and compellingly to donors, program participants, community partners, media, and the public. This is an opportunity to do meaningful, high-impact work at a mission-driven organization, with real creative ownership and room to grow.

Requirements

7–10 years of progressive experience in marketing, communications, public relations, or a related field
Significant experience in nonprofit or mission-driven communications
Demonstrated experience working with diverse communities with cultural competency
Exceptional writing, editing, and storytelling skills
Experience leading integrated campaigns across digital and print
Strong social media strategy and engagement experience
Experience managing collateral development and production workflows
Experience managing vendors and multiple projects
Familiarity with AI-assisted tools
Ability to work independently with strong judgment
Experience with WordPress or similar CMS, email marketing platforms, Asana, Canva, Adobe Creative, social media management tools, and AI-powered content and design tools.
Experience in working with Advancement teams on joint donor communications projects and initiatives

Nice To Haves

Experience supporting PR, media outreach, and advocacy communications
Knowledge of SEO, analytics, and engagement best practices
Experience with brand development and visual identity
Bonus if fluent or proficient in Spanish, able to develop bilingual content
A strong writer and storyteller adaptable to any audience or channel
A creative leader with high standards and fresh thinking
Deeply committed to equity and experienced engaging diverse communities
Digitally savvy and curious about AI and emerging tools
Highly collaborative across teams and levels
Organized, proactive, and able to manage competing priorities
Comfortable with building systems in a growing function
Committed to PFS’s mission and communities

Responsibilities

Support the development and execution of integrated marketing campaigns aligned with organizational priorities and the PFS strategic plan
Partner with the CMCO to implement strategic communications initiatives across channels and departments
Develop campaign architecture, messaging, and editorial calendars that reflect the PFS brand and mission
Support Advancement with fundraising campaign creative, storytelling multimedia and donor communications
Own organizational content strategy — identifying, capturing, and amplifying stories that showcase the impact of PFS programs, staff, clients, and community partnerships
Develop compelling, mission-driven content across web, email, social media, newsletters, and campaigns
Write, edit, and proof a wide range of communications with clarity, warmth, and brand voice consistency
Support video storytelling efforts including concept development, scripting, interview coordination, and vendor management
Lead development of organizational collateral including flyers, brochures, signage, campaign materials, branding templates, and program-specific assets
Manage production workflows from brief through delivery, coordinating with internal stakeholders and external vendors
Ensure all materials reflect brand standards and are delivered on time and within budget
Maintain organized systems for digital asset management and template libraries
Execute on brand strategy and governance direction set by the CMCO, ensuring consistency across all communications, materials, and platforms
Support ongoing brand development and optimization efforts including visual identity improvements and updated templates
Provide creative direction to designers, photographers, videographers, and other creative partners
Serve as a day-to-day brand steward, maintaining quality standards across MarCom output
Mentor marketing manager working collaboratively to develop social media content strategy, creative planning, and audience engagement across Facebook, Instagram, LinkedIn, and YouTube
Develop and maintain a content calendar aligned with organizational priorities and audience engagement goals
Collaborate with the Marketing Manager on scheduling, execution, and analytics
Support PR strategy and media coordination in partnership with the CMCO
Draft and assist with press releases, media pitches, and organizational announcements
Identify opportunities to elevate PFS’s external profile through earned media and partnerships
Support leadership preparation for external visibility opportunities
Leverage AI tools and emerging marketing technologies to improve content creation and efficiency
Stay current on digital trends and bring relevant innovations to the team
Identify opportunities to scale output and quality through technology
Manage multiple campaigns and projects with strong organization and attention to detail
Develop project plans, briefs, timelines, and workflows (e.g., Asana)
Partner closely with internal teams and external vendors
Communicate project status and next steps clearly
Manage external vendors (designers, photographers, videographers, printers)
Support tracking of campaign budgets and vendor invoices