Associate Director of Financial Aid – Operations & Funds Management (SA26038)

Minnesota State University, Mankato•Mankato, MN

22h•Hybrid

About The Position

This position manages the operations, administration, implementation, and oversight of federal and state student financial aid programs such as, but not limited to, Federal/State grants, scholarships, Federal Loans, and private loan programs. Significant responsibilities include quality assurance and time-sensitive troubleshooting activities for compliance, data collection/review/reporting, oversight of reconciliation, managing aid application tracking/processing, packaging, and aid disbursement processes. The Associate Director provides supervision, evaluation, and work direction for four full time classified staff. This position provides detailed and on-going training and serves as an expert for Campus Hub student services, Financial Aid team members, other University staff, and statewide financial aid conferences.

Requirements

Master's degree with at least three (3) years of progressively responsible financial aid administration in a college/university setting OR Bachelor’s degree plus four (4) years of progressively responsible financial aid administration in a college/university setting.
At least (1) year of supervisory or lead work experience.
Demonstrated ability to work with a diverse clientele including the commitment to equity and inclusion in the learning and work environment.
Experience demonstrating advanced knowledge of federal and state financial aid regulations and compliance requirements.
Demonstrated ability to utilize research to inform, analyze and execute changes to current or proposed policies/procedures/regulations to ensure continued compliance with regulations, system board policy, and University policies/procedures.
Ability to work safely at all times, including participating in and completing all required safety trainings and performing job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment, and personal protective equipment.
Ability to work flexible schedule during peak times, some evenings/weekends, and/or as processes may require.
Attendance at conferences, seminars, workshops, and meetings which require travel and overnight stays.

Nice To Haves

Excellent speaking, writing, organizational, and technology skills.
Proficiency with the Minnesota State Integrated Statewide Record System (ISRS), Work Day, or similar student information system.
Demonstrated experience providing training to others (peers, supervisees, other University faculty/staff) on financial aid administration (or similar topic).
Ability to manage multiple work/project plans with high complexity and risk.

Responsibilities

Manages the operations, administration, implementation, and oversight of federal and state student financial aid programs.
Performs quality assurance and time-sensitive troubleshooting for compliance.
Oversees data collection, review, and reporting.
Manages reconciliation processes.
Oversees aid application tracking, processing, packaging, and disbursement.
Provides supervision, evaluation, and work direction for four full-time classified staff.
Provides detailed and on-going training to various stakeholders.
Serves as an expert for Campus Hub student services, Financial Aid team members, other University staff, and statewide financial aid conferences.

Benefits

Low-cost medical and dental insurance with affordable deductibles
Employer-paid life insurance
Short- and long-term disability
Pre-tax healthcare and dependent care accounts with a roll-over option
Confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling
12 paid holidays
Generous vacation and sick time
Six weeks of Paid Parental Leave
Pension Plan
457(b) and 403(b) retirement accounts
Various investment options
Professional development
Tuition waivers for both employee and dependents