Director of Financial Aid

Ursinus CollegeCollegeville, PA
Onsite

About The Position

Ursinus College is seeking a Director of Financial Aid to oversee all aspects of the financial aid office. This role involves managing staff, ensuring compliance with regulations, administering various aid programs, and collaborating with other departments to support enrollment and student success. The Director will be responsible for financial aid awarding strategies, reporting, budget management, and providing excellent customer service to students and families.

Requirements

  • Fluent knowledge of R2T4 processing.
  • Experience with financial aid awarding strategies.
  • Experience with federal and state grant programs, veteran benefits, and federal/private education loan programs.
  • Experience with external reporting (FISAP, Title IV recertification, NCAA report).
  • Experience managing departmental budgets.
  • Experience providing customer service to students and families.
  • Experience collaborating with Finance Office, Institutional Research, Student Accounts, and Admissions teams.
  • Experience managing third-party vendor relationships.

Nice To Haves

  • Experience in higher education administration.
  • Experience with enrollment management strategies.
  • Experience conducting financial aid orientations.

Responsibilities

  • Hire, train, and supervise staff in student financial aid functions.
  • Interpret and implement financial aid and enrollment data policies to ensure compliance with state, federal, and institutional regulations.
  • Oversee administration of all federal and state grant programs, veteran benefits, and federal/private education loan programs.
  • Ensure timely and accurate reconciliation of all financial aid and accounts receivable processing.
  • Coordinate with the Finance Office on G5 drawdowns, fiscal close, and audits.
  • Maintain departmental budget and update relevant websites.
  • Ensure outstanding customer service for students and families.
  • Complete required external reporting including FISAP, Title IV recertification, and NCAA report.
  • Conduct and oversee delegation of student financial aid orientation and exit financial aid orientation.
  • Responsible for pre-approving documentation, professional judgement documentation, and FAFSA related procedures as well as fluent knowledge of R2T4 processing.
  • Participate in campus committees and coordinate student check-in processes.
  • Develop and implement financial aid awarding strategies in alignment with budgetary constraints and enrollment management and institutional priorities.
  • Partner with Institutional Research and other departments on all audits, external reporting, survey design, and enrollment research.
  • Produce executive-level reports and conduct analyses to support data-driven decision-making.
  • Manage relationships with third-party vendors supporting enrollment programs such as but not limited to financial leveraging partners and NPC vendor.
  • Provide financial aid enrollment data support for both interdivisional and campus-wide constituents.
  • In conjunction with the enrollment leadership, engage in long-term planning and evaluation of enrollment and financial aid strategies.
  • Collaborate with the Student Accounts and Admissions teams.
  • Lead participants in enrollment appeal committees for incoming and returning students.
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