Associate Director of Business Channel Management Strategy

Verizon•Tampa, FL

1d•$120,000 - $230,000

About The Position

As a leader within Verizon’s Broadband Channel organization, the Associate Director directs a team of Channel Sales Senior Client Partners focused on sales strategy and achieving partner sales targets. The role oversees the Alternate Channel Distribution (ACD) program across Outbound Telemarketing (OTM), Door-to-Door (D2D), and Multi-Tenant Unit (MTU) channels. These programs drive sales across a converged portfolio that includes Fios, Fixed Wireless Access (FWA), Mobility, and Frontier solutions. The role builds trusted relationships with partner executives, influences greater partner investment, and works with Sales Leaders and internal stakeholders to align strategies and achieve outcomes that benefit Verizon, partners, customers, and field teams. Responsibilities include developing partner-program strategy, managing performance and quality growth, developing the team, shaping partner compensation, supporting contracts and negotiations, and resolving systemic operational challenges. This is a mobile position, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. The role is open to any U.S. location, with proximity to a major airport essential for regular partner-site visits. Up to 25% national travel is anticipated. Scheduled weekly hours are 40.

Requirements

Bachelor’s degree or four or more years of work experience.
Eight or more years of relevant work experience in sales leadership, channel management, or business development.
Experience leading a geographically dispersed team.
Proven track record managing converged sales, such as Wireless and Wireline, and achieving aggressive growth targets.
Proven capability in crafting executive presentations, analyzing complex data metrics, and delivering impactful briefings.
Demonstrated skill in using AI technologies to enhance operational capacity and drive growth across internal and external ecosystems.
Two or more years of Verizon Business experience, working directly or in a third-party capacity.

Nice To Haves

Master’s degree (MBA or equivalent).
Deep channel management experience, particularly with Door-to-Door (D2D) and/or Outbound Telemarketing (OTM) programs.
Experience designing, proposing, selling, and contracting for complex solutions.
Proficiency in external CRM platforms and a deep understanding of Verizon’s solution portfolio, including One Talk, Fios, and FWA.
Proven ability to manage multiple large-scale projects, sales, and negotiations simultaneously.

Responsibilities

Develop and operationalize the overarching strategy for OTM and D2D partner programs, translating high-level KPIs into actionable plans.
Build positive, strategic relationships with prospective and existing partner leaders, influence action, and ensure alignment with Verizon’s objectives.
Set goals, forecast, and analyze results to optimize sales and ensure partner-driven growth is sustainable, compliant, and customer-centric.
Lead, develop, mentor, and motivate the team to achieve results and serve as strategic advisors to assigned partners.
Forecast program requirements, maximize partner profitability, and create immediate and long-range strategies to stimulate organic growth and engagement through balanced commission structures.
Facilitate contracts with the team and support effective negotiations to foster sustained business growth.
Act as a key escalation point for systemic challenges, streamline internal processes, and remove roadblocks to success.
Collaborate with Sales Leaders and internal stakeholders to align strategy and drive outcomes.

Benefits

Medical, dental, and vision coverage.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Matched 401(k) savings plan.
Up to 8 company-paid holidays per year and up to 6 personal days per year.
Paid parental leave.
Adoption assistance.
Tuition assistance.
Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
Commission-based compensation with potential to earn more.