Associate Director of Animal and Medical Care

Humane Fort WayneFort Wayne, IN

About The Position

Humane Fort Wayne is seeking an Associate Director of Animal & Medical Care to lead our shelter's medical, behavioral, and animal care programs. In this role, you'll guide a dedicated team while ensuring every animal receives exceptional care, enrichment, and the best opportunity for a positive outcome. As the Associate Director of Animal & Medical Care, you'll help shape the future of our shelter by leading innovative programs that improve the lives of thousands of animals each year. If you're a collaborative leader who believes every animal deserves exceptional care and every team member deserves strong support, we'd love to hear from you.

Requirements

  • Active Registered Veterinary Technician (RVT) credential in good standing.
  • Ability to work a flexible schedule including evenings, weekends, and on-call.
  • Fear Free for Shelters course within 60 days of employment (Required).
  • Leadership experience in animal welfare, veterinary medicine, shelter operations, or a related field.
  • Strong knowledge of shelter medicine, animal behavior, and population management.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to inspire teams, drive continuous improvement, and make compassionate, evidence-based decisions.
  • Passion for Humane Fort Wayne's mission and commitment to exceptional animal welfare.
  • Maintain a valid Driver’s License.

Responsibilities

  • Oversee all aspects of shelter medical care, including intake, treatment, vaccinations, disease prevention, and recovery.
  • Manage medical programs such as surgery coordination, isolation and quarantine, foster medical support, neonatal care, and humane end-of-life services.
  • Monitor medical outcomes and implement improvements that enhance animal health and welfare.
  • Develop and oversee evidence-based behavior assessment and enrichment programs for dogs and cats.
  • Support behavior evaluations, playgroups, enrichment activities, and behavior modification plans.
  • Promote quality of life by reducing shelter stress and increasing adoption readiness.
  • Supervise Animal and Medical Care Leads responsible for daily shelter operations.
  • Foster a culture of accountability, collaboration, and continuous learning.
  • Coach and mentor team members while maintaining high standards of animal care.
  • Collaborate with veterinarians and cross-functional teams to deliver outstanding medical and behavioral care.
  • Ensure accurate medical and behavioral records while maintaining compliance with shelter medicine best practices and applicable regulations.
  • Support strategic initiatives that improve animal outcomes and operational excellence.

Benefits

  • 401(k) matching
  • Employee discounts
  • Health insurance
  • Paid time off
  • Parental leave
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