Associate Director, Mental Health and Substance Use Disorders
About The Position
The Associate Director of Mental Health and Substance Use Disorders oversees consultants and manages daily operations supporting the delivery of mental health and substance use disorder services within managed care and Medicaid Direct. Located in the Division of Health Benefits, the role supports the administration and strategic direction of Medicaid mental health and substance use disorder programs and operates in collaboration with the Chief Clinical Officer. It works with internal leaders and employees, as well as external governmental and organizational stakeholders. The position contributes to developing, implementing, and evaluating services and program strategies to advance Medicaid mental health initiatives. It promotes coordinated, effective, and operationally consistent services aligned with organizational goals, and supports division leadership in aligning program activities with broader Medicaid mental health strategies. The position is eligible for a hybrid work option and is funded in part through federal funds.
Requirements
- Graduation from a four-year college or university with a degree in business or public administration, or in a field related to DHHS programs, and five years of managerial and/or administrative experience in the public or private sectors involving significant decision-making authority in planning, organizing, and directing in a related program area; or an equivalent combination of training and experience.
Nice To Haves
- Expert-level experience directing clinical operations within mental health and substance use disorder service systems, including measurable contributions to program design and evaluation.
- Experience leading and developing multidisciplinary teams through implementation of internal control systems and quality management processes that improve program oversight and operational consistency.
- Success building and sustaining collaborative relationships with division leadership, department stakeholders, and external partners to support cross-functional program initiatives.
- Strong written and verbal communication supporting organizational decision-making, stakeholder engagement, and program reporting.
- Advanced proficiency interpreting Medicaid and managed care benefit programs related to mental health and substance use disorders to inform program operations and strategic planning.
Responsibilities
- Oversee operations supporting delivery of mental health and substance use disorder services within managed care and Medicaid Direct.
- Lead and direct a team of consultants to support coordinated and efficient program operations.
- Manage program administration activities that advance Medicaid mental health and substance use disorder strategies.
- Implement systems supporting clinical operations, program design, and program evaluation.
- Establish and maintain effective working relationships across the Division and Department and with external stakeholders.
- Guide and develop staff, supporting strong internal controls and overall quality management.
- Collaborate with internal and external partners on program implementation and strategic initiatives.
- Communicate clearly in writing and verbally to support program goals and stakeholder engagement.
- Apply knowledge of Medicaid and managed care benefit programs to decisions concerning mental health and substance use disorder services.
- Support division leadership in aligning program activities with broader Medicaid mental health strategies.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex benefits
- Paid vacation leave
- Paid sick leave
- Community service leave
- Paid parental leave for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Director
