Associate Director Medical Clinical Operations, Care and Value - Remote

UnitedHealth Group•San Antonio, TX

7h•$112,700 - $193,200•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Director, Care & Value is a strategic individual contributor and senior leader within the WellMed Care & Value organization, accountable for leading and executing enterprise initiatives focused on affordability and total cost of care. This role owns the day-to-day management and execution of 2–3 high-impact Care & Value initiatives, translating enterprise strategy into actionable plans and measurable results. Reporting to the Senior Vice President of Care & Value, the Associate Director partners closely with regional market leadership, clinical operations, finance, analytics, and enterprise stakeholders to ensure disciplined execution through defined glide paths, provider-level expectations, and a standardized operating cadence. This role requires the ability to influence at senior levels across a highly matrixed organization, balance strategic planning with hands-on execution, and drive clarity and alignment in complex, ambiguous environments. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

5+ years of experience in healthcare program management, strategy, operations, or transformation roles
Experience working within large, complex, matrixed organizations
Demonstrated success leading enterprise or large-scale initiatives
Proven solid change management and stakeholder engagement skills
Proven excellent written and verbal communication skills, including executive presentations
Willing or ability to travel up to 10%25
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Candidates are required to pass a drug test before beginning employment.

Nice To Haves

Advanced proficiency in Microsoft PowerPoint, Excel, and Teams collaboration tools
Proven basic analytical skills using Tableau or healthcare BI tools
Proven solid business and financial acumen related to value-based care

Responsibilities

Lead end-to-end planning, execution, and performance management for 2–3 enterprise Care & Value initiatives
Translate enterprise and regional strategy into integrated workplans with clear milestones, accountabilities, and outcomes
Influence outcomes across a complex matrixed organization without direct authority
Serve as a core member of the Care & Value leadership team and enterprise representative
Apply structured problem-solving to bring clarity to ambiguity and complexity
Establish and maintain a disciplined operating rhythm including work planning, executive reviews, and governance
Ensure clear linkage from strategy to priorities, execution, and performance outcomes
Implement scalable tools, processes, and performance frameworks
Develop standardized artifacts such as OKRs, executive narratives, dashboards, and decision logs
Use and help develop best practices to continuously improve the Care & Value team and its initiatives
Model WellMed/Optum leadership behaviors and values
Foster a culture of accountability, transparency, partnership, and continuous improvement
Act as a thought partner and influencer senior leaders across clinical, operational, and functional teams