Associate Director, Marketing Operations - PRC/MLR
About The Position
As the Associate Director of PRC Marketing Operations, you will be instrumental in ensuring a high-quality and efficient content approval process within our marketing operations department. You will oversee operations for your designated brand or therapeutic area (TA), collaborating closely with Marketing and other business stakeholders to drive strategic development, planning, and channel execution. This role is integral to maintaining seamless communication and collaboration across teams, ensuring that executive-level decisions are effectively cascaded to front-line PRC review teams. Your proactive management will be key in enhancing the content approval process, focusing on continuous improvement to maximize efficiency while ensuring compliance. You will also prepare reports for executive leadership, providing insights on TA performance and adherence to KPIs and metrics. Your partnership with leaders in implementing risk frameworks and collaborating on claims and reference library revisions will be crucial in maintaining operational excellence.
Requirements
- Minimum of 5 years pharmaceutical/biotech experience with 3+ years in promotional material review or relevant agency work.
- Strong understanding of high-quality promotional pharmaceutical content.
- Launch experience required.
- Strategic understanding of market trends and content approval process evolution.
- Strong interpersonal skills in conflict management and negotiation; strong oral and written communication skills.
- Ability to prioritize across multiple tasks with urgency.
- Demonstrated ability to influence without authority.
- Experience in developing and reporting business metrics and KPIs required.
- Experience with Veeva Vault PromoMats platform including metrics reporting.
- Bachelor’s Degree (BA/BS) from a four-year college or university.
Nice To Haves
- Prior team leadership experience preferred; cross-functional team leadership preferred.
Responsibilities
- Manage the day-to-day leadership of the TA-specific committee, ensuring high-quality and compliant materials reach the market efficiently.
- Collaborate effectively with business partners to ensure successful PRC execution and maintain beneficial relationships.
- Capture, report, and analyze business metrics and TA-specific performance, recommending improvements to enhance processes.
- Partner with stakeholders to manage the annual plan through quarterly forecasting, addressing potential volume surges proactively.
- Conduct ongoing collaboration with Marketing teams to plan and approve content timelines, tracking adherence for key events.
- Facilitate PRC and escalation meetings to ensure a collaborative approach to promotional review.
- Develop expertise on emerging content review concepts and promotional tactics, including system refresh and relaunch.
- Manage contracted PRC Coordinator to ensure efficient meeting facilitation and documentation.
- Develop and deliver training programs for TA stakeholders and review teams, including agency partners.
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
