Associate Director Managed Care Contracting

American Addiction Centers • Charlotte, NC

1d • Remote

About The Position

The Associate Director, Revenue Performance Optimization provides strategic and operational leadership to drive payer-specific revenue performance through advanced analytics, payer policy interpretation, and managed care contract expertise. This role leads a team responsible for identifying revenue risk and opportunity across the claims lifecycle, translating complex payer rules and contract language into actionable insights, and executing key initiatives that improve reimbursement accuracy, reduce denials, and enhance net revenue.

Requirements

• Bachelor's degree required
• Minimum of 5 years experience as a contract negotiator with a large provider or 7 years small provider or payor experience as a contract negotiator with a Bachelor's degree.
• OR Minimum of 3 years experience as a contract negotiator with a large provider or 5 years small provider or payor experience as a contract negotiator with a Master's degree.

Nice To Haves

• Master's degree preferred (MBA or MHA preferred)

Responsibilities

• Partner with Revenue Cycle, Managed Care, Finance, and Clinical stakeholders to identify and prioritize initiatives that improve payer yield and reduce revenue leakage.
• Serve as a subject matter expert in payer reimbursement behavior, policy interpretation, and contract-driven performance.
• Oversee detailed analysis of payer policies, coverage determinations, reimbursement methodologies, and payment rules to quantify financial impact.
• Interpret managed care contract language, fee schedules, payment carveouts, and amendments to support accurate modeling and payment validation.
• Translate contract and policy requirements into operational guidance and analytic frameworks for the team.
• Direct analysis and extraction of claims, remittance, and denial data from billing and analytics systems to assess payer compliance and performance.
• Drive development of dashboards, reporting packages, and trend analyses to monitor key revenue indicators.
• Guide root cause analysis of payer denials and underpayments, identifying systemic issues related to policy interpretation, authorization, coding, documentation, or billing.
• Support payer dispute, escalation, and managed care negotiation efforts through data-driven insights.
• Lead, mentor, and develop a team of analysts, setting clear expectations, priorities, and performance standards.
• Manage multiple concurrent initiatives, ensuring alignment with organizational goals and timely delivery of measurable outcomes.
• Establish best practices, governance, and documentation standards for revenue performance analytics.
• Prepare and deliver clear, concise presentations to senior and executive leadership outlining revenue risks, payer trends, and strategic recommendations.
• Translate highly complex analytical findings into actionable, business‑focused messages.
• Act as a key liaison between analytic teams and operational leaders.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager