Associate Director, IT Portfolio Management – Quality Engineering

Humana • New York, MA

3d • $142,300 - $195,700 • Remote

About The Position

Humana is seeking an Associate Director, IT Portfolio Management to lead the new Quality Engineering Program Management team. In this role, you will provide operational enablement and strategic support for the Enterprise Software Quality Engineering Center of Excellence, helping connect technology priorities, portfolio demand, financial planning, and enterprise quality initiatives. This position is ideal for a collaborative leader who enjoys bringing structure to complex work, partnering across teams, and helping an organization deliver high-value technology outcomes with greater transparency, focus, and efficiency. As the Associate Director, IT Portfolio Management, you will help align the IT portfolio with business priorities, strategic roadmaps, available budgets, delivery timelines, and organizational capacity. You will work closely with business and technology partners to ensure the right resources, funding, and operational support are in place to advance key goals. You will also support decision-making across complex technical and operational areas, lead high-visibility initiatives, and may manage managers or highly specialized professional associates.

Requirements

• Bachelor’s degree
• 6 or more years of technical experience
• 2 or more years of management experience
• Demonstrated ability to manage multiple priorities, tasks, and deadlines with strong attention to detail
• Strong communication skills, including the ability to present information clearly to senior leaders
• Advanced experience leading special projects and developing metrics, measurements, dashboards, or trend reports
• Passion for contributing to an organization focused on continuously improving consumer experiences

Nice To Haves

• MBA or other advanced degree
• Strong understanding of operations, technology, communications, and business processes
• Six Sigma certification
• PMP certification
• Experience leading large-scale, highly visible programs with responsibility for multiple project teams

Responsibilities

• Lead the Quality Engineering Program Management function and help shape its operating model.
• Partner with business portfolio teams to align IT portfolio demand with enterprise priorities.
• Organize, prioritize, and monitor projects and programs based on IT strategy, roadmap priorities, budgets, and delivery schedules.
• Support financial planning, budgeting, vendor management, and resource planning activities.
• Coordinate Quality Engineering operational intake, demand planning, and capacity discussions.
• Develop operational reporting, dashboards, executive scorecards, and trend reports to support leadership visibility and decision-making.
• Provide organizational planning, communications, and executive operational support.
• Support enterprise quality transformation initiatives and strategic enablement efforts.
• Help drive associate engagement through all-hands meetings, engagement initiatives, learning programs, and culture-building activities.
• Support innovation and continuous improvement efforts, including the Quality Engineering Innovation Lab.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager