Associate Director, Imaging Operations Lead

The businesses of Merck KGaA, Darmstadt, Germany•Billerica, MA
•$122,200 - $202,900•Hybrid

About The Position

The Imaging Operations Lead shapes the execution of clinical trial imaging across a global portfolio of Phase I–IV studies. The role owns end-to-end operational strategy for clinical trial imaging and drives quality, innovation, and performance across a complex, cross-functional environment. It serves as the primary point of escalation for study teams, leads vendor governance, and translates imaging data insights into actionable improvements at the program and portfolio levels. The position offers the opportunity to influence global clinical operations at the intersection of science, technology, and strategic execution. The role is based in Billerica, Massachusetts, with a hybrid schedule requiring three days per week onsite. Travel is less than 20% and may be domestic or international. The position does not offer work authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

  • Bachelor’s degree in a medical or life sciences field, or equivalent qualification.
  • At least 10 years of clinical research experience within a contract research organization or pharmaceutical/biotechnology environment.
  • Demonstrated expertise in clinical trial imaging operations, including study planning, vendor oversight, and execution across multiple therapeutic areas.
  • Thorough knowledge of ICH-GCP guidelines and applicable regulatory requirements.
  • Experience managing external imaging service providers, including governance, quality metrics, and corrective action plans.

Nice To Haves

  • Project management certification such as CPM or PMP.
  • Experience in oncology and immuno-oncology clinical trials.
  • Strong analytical skills and ability to identify trends and drive quality and process improvements across a global portfolio.
  • Excellent communication and stakeholder management skills, including the ability to influence at scientific, operational, and leadership levels in a matrixed, multinational environment.
  • Familiarity with AI tools and their practical applications in clinical operations, including ethical considerations such as bias, fairness, and data governance.
  • Ability to balance competing priorities and make risk-based decisions in a dynamic, fast-moving environment.

Responsibilities

  • Own end-to-end operational strategy for clinical trial imaging across a global portfolio of Phase I–IV studies.
  • Drive quality, innovation, and performance across a complex, cross-functional environment.
  • Serve as the primary point of escalation for study teams.
  • Lead governance of external imaging service providers.
  • Translate imaging data insights into actionable improvements at program and portfolio levels.

Benefits

  • Health insurance
  • Paid time off (PTO)
  • Retirement contributions
  • Other perquisites
  • Position may be eligible for sales or performance-based bonuses
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