Associate Director, Imaging Operations Lead

Merck•Billerica, MA

10d•Hybrid

About The Position

The Imaging Operations Lead owns the end-to-end operational strategy for clinical trial imaging across a global portfolio of Phase I–IV studies. The role drives quality, innovation, and performance across a complex, cross-functional environment; serves as the primary point of escalation for study teams; leads vendor governance; and turns imaging data insights into actionable improvements at the program and portfolio levels. It offers an opportunity to influence global clinical operations at the intersection of science, technology, and strategic execution. The position is based in Billerica, Massachusetts, with a hybrid schedule requiring three days per week onsite and less than 20% international and domestic travel. The role does not offer work authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

Bachelor’s degree in the medical or life sciences space, or an equivalent qualification.
At least 10 years of clinical research experience in a contract research organization or pharmaceutical/biotechnology environment.
Demonstrated expertise in clinical trial imaging operations, including study planning, vendor oversight, and execution across multiple therapeutic areas.
Thorough knowledge of ICH-GCP guidelines and applicable regulatory requirements.
Experience managing external imaging service providers, including governance, quality metrics, and corrective action plans.

Nice To Haves

Project management certification such as CPM or PMP.
Experience in oncology and immuno-oncology clinical trials.
Strong analytical skills and the ability to identify trends and drive quality and process improvements across a global portfolio.
Excellent communication and stakeholder management skills, with the ability to influence across scientific, operational, and leadership levels in a matrixed, multinational environment.
Familiarity with AI tools and their practical applications in clinical operations, including ethical considerations such as bias, fairness, and data governance.
Ability to balance competing priorities and make risk-based decisions in a dynamic, fast-moving environment.

Responsibilities

Own the end-to-end operational strategy for clinical trial imaging across a global portfolio of Phase I–IV studies.
Drive quality, innovation, and performance across a complex, cross-functional environment.
Serve as the primary point of escalation for study teams.
Lead governance of external imaging service providers.
Translate imaging data insights into actionable improvements at the program and portfolio levels.