Associate Director, Human Resources Business Partner

Chewy • Reno, NV

2d • $131,500 - $211,000

About The Position

Chewy is seeking an Associate Director, Human Resources Business Partner to lead the Human Resources department and serve as the site HR lead for its Reno fulfillment centers. The role provides comprehensive HR advice, mentorship, and support to a non-union fulfillment center population. It partners with facility leadership to support team member engagement and oversees HR programs and practices, including employee relations, compensation, benefits, training, organizational change, development, and communications.

The position leads a team responsible for performance management, employee engagement, and talent development; supports managers in resolving workplace issues; owns orientation and onboarding; administers benefits and compensation programs; and coordinates workers’ compensation and related safety investigations. It also develops and updates job descriptions, rules, procedures, and policies, and helps establish a culture grounded in Chewy’s Operating Principles.

The base salary range is $131,500–$211,000. The position is eligible for a 401(k) and new-hire and annual equity grants; C08+ positions may also be eligible for an annual bonus. Chewy describes additional insurance, leave, family-support, wellness, discount, and paid-time-off benefits. The posting identifies Reno fulfillment centers as the work location but does not specify whether the role is onsite, hybrid, or remote.

Requirements

• Bachelor’s degree required; Business Administration, Human Resources, or a related field is preferred.
• Five to seven or more years in an HR partnership role, ideally in a fulfillment or distribution center or another fast-paced work environment, with a demonstrable track record of success.
• Two to three or more years of experience leading an HR team.
• Proven track record of strategic partnerships that improve the HR experience.
• Excellent written, verbal, public presentation, and communication skills, and strong interpersonal skills.
• Ability to work effectively with a variety of personnel.
• Strong employee relations background.
• Experience in a similar warehouse environment, or a combination of education, training, and experience, will be considered.

Nice To Haves

• Experience in a fulfillment or distribution center or similar warehouse environment.
• Business Administration, Human Resources, or related field of study.

Responsibilities

• Partner with fulfillment center leadership to plan and implement strategies that support maximum team member engagement.
• Lead the fulfillment center Human Resources department and serve as the site HR lead.
• Provide leadership and expertise across HR functions, including professional and hourly employee relations, benefits, compensation, employee involvement, practices, training, organizational change, development, and communications.
• Lead the team responsible for performance management, employee engagement, and talent development.
• Assist management staff in resolving issues and concerns.
• Assist the training team with training as needed and own orientation and onboarding.
• Facilitate compensation programs, research local market data, and evaluate job levels to keep compensation programs competitive.
• Coordinate the workers’ compensation program, investigate injuries, first-aid cases, and near misses, and work with facility management to reduce them.
• Recommend and coordinate discipline when warranted; assist supervisors and fulfillment center management with disciplinary issues.
• Handle benefits administration.
• Develop and update job descriptions, rules, procedures, and policies.
• Establish a culture based on Chewy’s Operating Principles.
• Participate in facility safety activities and meetings, including safety committee meetings and accident investigations.

Benefits

• 401(k)
• New-hire and annual equity grants
• Potential annual bonus for C08+ positions
• Medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident insurance
• Parental leave
• Family services benefits
• Backup dependent care
• Flexible spending accounts
• Telemedicine
• Pet adoption reimbursement
• Employee assistance program
• Discounts, including 10% off pet insurance and 20% off at Chewy.com
• Unlimited PTO for exempt salary team members, subject to manager approval
• Six paid holidays per year
• Potential paid sick and family leave in compliance with applicable state and local regulations

What This Job Offers

• Job Type: Full-time
• Career Level: Director