Associate Director, Human Resources Business Partner

Chewy•Reno, NV
•$131,500 - $211,000•Onsite

About The Position

Chewy is sourcing for an Associate Director, HR Business Partner Manager at its Reno fulfillment centers. The role provides the full scope of HR advice, mentorship, and support to the site's non-union fulfillment center population. The position leads the Fulfillment Center Human Resources department and serves as the site HR lead. The HR partner works with fulfillment center leadership to support team member engagement and leads HR programs and services, including employee relations, benefits, compensation, employee involvement, training, organizational change and development, and communications. The position also supports management in resolving issues, owns orientation and onboarding, administers compensation and benefits programs, coordinates workers' compensation and safety-related activities, and helps establish a culture based on Chewy's Operating Principles.

Requirements

  • Bachelor's degree required; Business Administration, Human Resources, or a related field preferred. Experience in a similar warehouse environment or an equivalent combination of education, training, and experience will be considered.
  • 5–7+ years of experience in an HR partnership role, ideally in a fulfillment or distribution center or fast-paced work environment, with a demonstrable track record of success.
  • 2–3+ years of experience leading an HR team.
  • Proven track record of strategic partnerships that improve the HR experience.
  • Excellent written, verbal, public presentation, and communication skills, along with strong interpersonal skills.
  • Ability to work effectively with a variety of personnel.
  • Strong employee relations background.

Nice To Haves

  • Experience in a similar warehouse environment.
  • Experience in a fulfillment or distribution center or other fast-paced work environment.

Responsibilities

  • Partner with fulfillment center leadership to plan and implement strategies that maximize team member engagement.
  • Provide leadership and expertise across HR functions, including professional and hourly relations, employee benefits, compensation, employee involvement, practices, training, organizational change and development, and communications.
  • Lead the team responsible for performance management, employee engagement, and talent development.
  • Assist management staff in resolving issues and concerns.
  • Assist the training team with training as needed and own orientation and onboarding.
  • Facilitate compensation programs, use local market research to support compensation plans, and evaluate job levels to keep programs competitive.
  • Coordinate the workers' compensation program; investigate injuries, first-aid incidents, and near misses, and work with plant management to reduce them.
  • Recommend and coordinate discipline when warranted, and assist supervisors and fulfillment center management with disciplinary issues.
  • Handle benefits administration.
  • Develop and update job descriptions, rules, procedures, and policies.
  • Establish a culture based on Chewy's Operating Principles.
  • Participate in facility safety activities and meetings, including safety committee meetings and accident investigations.

Benefits

  • Eligible for a 401(k) and a new-hire and annual equity grant.
  • C08+ positions may be eligible for an annual bonus.
  • Medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident insurance.
  • Parental leave.
  • Family services benefits and backup dependent care.
  • Flexible spending accounts.
  • Telemedicine.
  • Pet adoption reimbursement.
  • Employee assistance program.
  • Discounts, including 10% off pet insurance and 20% off at Chewy.com.
  • Unlimited PTO for exempt salary team members, subject to manager approval.
  • Six paid holidays per year.
  • Paid sick and family leave may be available in accordance with applicable state and local regulations.
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