Associate Director, Housing Facilities
About The Position
Reporting to the Director of Housing Facilities, the Associate Director of Housing Facilities serves as a member of University Housing and Residential Life’s (UHRL) leadership team and is responsible for the management and execution of a comprehensive housing maintenance program for the University’s residence halls and residential dining halls. These facilities are in use and operation 24 hours a day, 7 days a week, 365 days a year, and serve a wide audience of stakeholders consisting of students and their families, University administration, and conference groups and guests. The Housing Facilities team provides building maintenance and repair services, coordinates inspections and certifications of building safety and security systems and technologies, oversees and coordinates renovation and reconstruction projects, and provides cleaning services throughout the residence halls. The Associate Director role serves as an advisor and support to the Director of Housing Facilities in these responsibilities and leads the team in the Director’s absence to continue the activities of the department and its staff. The Associate Director facilitates the planning and management of daily, preventative, and deferred maintenance projects, ensures the completion of scheduled inspections, and provides direction, support, and expertise to the senior management team for all components of Maintenance Operations. The Associate Director directly supervises the unionized skilled trade mechanics and a full-time Assistant Director of Maintenance Operations, and has indirect supervision of the unionized service mechanic team. The role also includes responsibilities in department functions such as: emergency and crisis management, inventory management, procurement of supplies and materials, and vendor/contractor management. The Associate Director serves as the senior member of the University Housing & Residential Life (UHRL) maintenance on-call (MOC) duty rotation, and provides training to the other MOC duty partners to facilitate professional and timely after-hours responses for the department. This role frequently interacts directly with students and families who present with facilities related concerns, which may include (but are not limited to); mechanical issues(plumbing, heat, AC, etc.), pest control, and/or general maintenance concerns. Due to the fact that the Associate Director has a high degree of student/family contact, this role often acts as a representative of the Office of Housing Facilities, the Department of University Housing & Residential Life, as well as the institution. The Associate Director position is a full-time, 12-month, live-off appointment. This role contributes to a positive University experience for every student and is accountable to all Division of Student Affairs (DoSA) values. The DoSA values are Excellence, Inclusion, Innovation, Integrity, and Respect. Performs other related duties.
Requirements
- Bachelor’s degree in a related field.
- At least five (5) years of progressive experience in student housing/multi-family facilities maintenance/construction management required.
- An equivalent combination of education and experience may be considered.
- Excellent organizational skills, including an ability to work independently and efficiently.
- Experience supervising in a union work environment.
- Demonstrated experience supervising, developing, mentoring, and motivating a diverse team.
- Strong interpersonal, oral, and written communication skills, including an ability to effectively interact with a diverse population of students, parents, and staff.
- Ability to manage multiple collaborative projects and systems in a fast paced environment.
- Knowledge of Pennsylvania Building & Energy Codes.
- Knowledge of the National Fire Protection Association (NFPA) Code and Standards, the Americans with Disabilities Act (ADA), Pennsylvania Accessibility Code, National Electrical Code (NEC), and all codes associated with Asbestos and Hazardous wastes.
- Knowledge of maintenance best practices and industry trends.
- Understanding of the objectives of higher education, and in particular university student housing programs.
- Ability to learn and manipulate computer software used to manage work orders, student room assignments, and the other essential functions of the position.
Nice To Haves
- Experience developing and implementing maintenance plans, preventive maintenance programs, facility standards, sustainability, emergency preparedness, and building a strong customer service culture.
Benefits
- Full medical, dental, vision coverage
- Paid time off
- 12 Paid Holidays
- Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
- A generous retirement plan and so much more!
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
1-10 employees
