Associate Director, Habilitation

BAYADA Home Health Care•St. Louis, MO

About The Position

BAYADA is seeking a collaborative, mission-driven Associate Director to help launch and grow its new HLS Habilitation office in St. Louis, Missouri. This hands-on leadership position will help shape a new team, build trusted community relationships, and establish dependable office operations while supporting people with intellectual and developmental disabilities (I/DD) to live with greater independence, dignity, and opportunity. As the office grows, the Associate Director will partner with BAYADA leaders and future office team members to create a welcoming, reliable presence for clients, families, employees, and community partners. The opening period will involve evolving priorities and hands-on work, including establishing local relationships, supporting client and employee growth, and taking on operational responsibilities as staffing and processes develop. The role is designed to build leadership capability through experience and partnership with the Director and other BAYADA leaders, and to help prepare the Associate Director for increased office leadership responsibility.

Requirements

Bachelor's degree required.
Experience leading people, coordinating operations, or managing day-to-day business activity.
Strong communication and relationship-building skills, with the ability to earn trust and work effectively with a range of people.
Good judgment, organization, follow-through, and the ability to manage competing priorities.
A flexible, practical approach to solving problems and improving processes.
A genuine commitment to supporting people with I/DD and helping clients and families achieve meaningful outcomes.
Comfort working in a new office where priorities and processes may evolve as the team grows.

Nice To Haves

Experience supporting people with I/DD, Habilitation, or other community-based human services.
Experience launching or growing an office, program, or service.
Experience with hiring, coaching, employee development, client services, scheduling, staffing, or operational measures.
Experience with community outreach, referral relationships, or recruiting.

Responsibilities

Help launch the HLS office and establish BAYADA as a trusted provider and employer in the community.
Build relationships with clients, families, referral partners, community organizations, and prospective employees.
Support outreach, recruiting, and local business-development efforts to grow awareness of Habilitation services.
Partner with BAYADA leaders to establish office routines, responsive service processes, and a positive client and employee experience.
Support client-service coordination, staffing, scheduling, and day-to-day office workflow as the team is built.
Help monitor office goals, key performance indicators, and operating measures, and use them to identify priorities and solve problems.
Contribute to hiring, onboarding, coaching, and development of a strong office team.
Support quality, safety, and compliance by following BAYADA policies and applicable requirements, and promptly elevating questions or concerns.
Work collaboratively with clients, families, employees, and colleagues to address changing needs with care and sound judgment.
Participate in leadership development and help prepare for increased office leadership responsibility as the HLS team grows.