Associate Director for Housing Administration

California State University, Fullerton•Fullerton, CA

3d•Onsite

About The Position

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility. Housing and Residential Engagement at Cal State Fullerton provides a safe, inclusive living environment for students that supports learning, personal growth, and community, empowering Titans to succeed both inside and outside the classroom. You will have the opportunity to develop leadership skills, attend educational, cultural, and social programs, and interact more closely with faculty and university staff members. Cal State Fullerton currently provides residence hall and apartment style living for approximately 2,000 students that is safe, clean, and very convenient. We seek an exceptional individual to join our Housing-Administration team as the Associate Director for Housing Administration (Administrator I). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Requirements

A bachelor’s degree from an accredited four-year college or university in a relevant field such as higher education, business administration, student affairs, public administration, or an equivalent combination of education and experience is required.
Candidates should have five or more years of progressively responsible professional experience in housing operations, student services, enrollment management, or a related administrative area within a higher education setting.
Demonstrated ability to lead and develop teams, manage complex operations, and align administrative functions with institutional goals.
Strong analytical, organizational, and communication skills are essential, along with the ability to interpret data, inform decision-making, and effectively engage with a wide range of stakeholders.
Experience overseeing the use of technology systems to manage operations, generate reports, and support data-driven planning is also important.
A commitment to student success, equity, and inclusive service delivery in a university environment is expected.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
Must be available for campus and departmental emergency response, including the ability to return to campus after hours.
The role participates in a second-level on-call duty rotation and provides crisis intervention, emergency response, and appropriate referrals.
Must file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis.
Must complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.
The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.
This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.
Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Nice To Haves

A master’s degree or advanced study in a relevant discipline is preferred.
Candidates with experience in a residential or conference services environment within a university or comparable institutional setting are strongly encouraged to apply.
Familiarity with CSU or similar public university policies, systems, and compliance frameworks is highly desirable.
The ideal candidate will also demonstrate success in leading organizational change, managing cross-functional partnerships, and navigating operational transitions such as periods of growth, renovation, or shifts in enrollment.

Responsibilities

Provides strategic leadership and operational oversight for student housing assignments, conference services, occupancy management, and related customer service functions.
Advances equitable, efficient, and student-centered housing experiences that support institutional goals for recruitment, retention, and student success.
Leads a cross-functional team, drives data-informed practices to optimize occupancy and operational performance, and partners broadly across the university to deliver integrated housing services.
Other duties as assigned.