Housing Administration Specialist

Chestnut Health Systems•Granite City, IL

1d•Onsite

About The Position

Chestnut Health Systems is seeking a detail-oriented Housing Administration Specialist to support housing program operations and ensure compliance with program, agency, and HUD requirements. This role works closely with tenants, housing staff, and community partners to coordinate housing referrals, manage waiting lists, assist with tenant eligibility and certifications, and support housing stability for individuals receiving behavioral health services. Chestnut Health Systems™ is a leading provider of integrated health care services, offering substance use, mental health, and primary care treatment to patients in Illinois and Missouri. The organization provides fully integrated care by combining behavioral health care services with community-based primary care health centers and also conducts research and training throughout the U.S.A. This full-time position will work Monday through Friday from 8:00am to 5:00pm at the Madison, IL location. The anticipated starting pay for new hires for this position is between $21.00 - $22.00 an hour, with actual pay determined by job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Requirements

Must have a bachelor’s degree and 5 years’ supervised mental health experience; OR a master’s degree in counseling, psychology, social work or related field with less than 1,000 hours of supervised mental health experience
Must have a valid driver’s license, private automobile insurance and be insurable
Requires basic computer skills and experience to include MS Word, MS Excel, Outlook, Adobe Acrobat and an electronic medical record (EMR)
Effective communication with employees, consumers, potential consumers, and support systems
Ability to respond effectively and calmly in conflict or emotional situations
Good keyboarding skills
Data entry experience – preferably with an electronic health record or electronic billing system
Knowledge of standard office procedures and use of office equipment
Must have a valid driver's license, private automobile insurance, and be insurable

Responsibilities

Complete required documentation and data entry, including assessments, treatment and recovery plans, progress notes, housing referral forms, waiting list updates, and other required reports in accordance with agency and funder policies
Ensure assessments and treatment/recovery plans are completed prior to due dates when assigned and submit progress notes and documentation within required timeframes
Maintain and update housing waiting lists, respond to referrals, screen applicants, and ensure all required documentation is completed and stored appropriately
Conduct applicant interviews and coordinate tenant move-ins and move-outs in collaboration with housing and community support teams
Maintain accurate records and submit documentation required for HUD compliance, including APRs and other housing reports
Ensure tenants meet eligibility requirements and complete required certifications and re-certifications according to program guidelines
Support tenants and staff with gathering required documentation and completing certification processes
Address tenant and property management concerns, including landlord and tenant complaints, rent payment issues, and establishing repayment plans when needed
Provide client-driven services identified in treatment, recovery, and safety plans while meeting assigned productivity requirements
Connect tenants to community resources and emergency housing options to support housing stability and independence
Build and maintain positive relationships with community housing partners and emergency housing providers
Participate in meetings, staffings, and program development activities and provide support to team members as needed
Attend required supervision, trainings, and continuing education activities as applicable
Promote trauma-informed, recovery-oriented principles in all interactions and documentation
Maintain confidentiality and protect all consumer and organizational information
Perform additional duties as assigned by the supervisor