Housing Administration Specialist

Housing Authority of Salt Lake•Salt Lake City, UT

7d•$18 - $22

About The Position

The Housing Authority of Salt Lake City (HASLC), is a federally funded Special Purpose Government Agency, created to provide rent subsidies, and promote affordable housing for low-income persons residing in Salt Lake City . HASLC is the largest public housing authority in the state of Utah and the largest provider of Affordable Housing in the Salt Lake Valley. We currently assist over 10,000 individuals, who are seniors, persons with disabilities, children, previously homeless, and households with minimal income, a place to call home. General Purpose as a Housing Administration Specialist The Housing Administration Specialist provides essential clerical and administrative support to the Section 8 and Eligibility teams, helping ensure efficient operations, accurate documentation, and quality customer service. This role supports federally funded housing programs by assisting applicants, participants, and landlords while maintaining compliance with HUD and agency policies and ensuring timely processing of program activities.

Requirements

High School diploma or equivalent with at least two years of administrative or customer service experience with high public interaction or equivalent experience
Knowledge of general office practices and administrative support functions.
Strong organizational skills, attention to detail, and ability to manage multiple priorities in a deadline-driven environment.
Ability to communicate professionally, both verbally and in writing, with diverse populations.
Proficiency with computers, office software, and database or case-management systems.
Ability to work independently and collaboratively while maintaining confidentiality and applying HUD and agency policies.

Responsibilities

Provide professional customer service to applicants, participants, landlords, and staff through multiple communication channels.
Prepare, process, track, and maintain accurate program documentation, case records, and digital files.
Assist with eligibility documentation, verification requests, and follow-up to support timely case processing.
Support program administration activities such as inspections scheduling, rent reasonableness tasks, briefings, and landlord overpayment tracking.
Perform accurate data entry and other administrative duties to ensure compliance, operational efficiency, and service quality.