Housing Administration Specialist (Site-Based)

Chestnut Health Systems•Fairview Heights, IL

1d•Onsite

About The Position

Chestnut Health Systems is seeking a Housing Administration Specialist to maintain the operational efficiency of its housing programs. This role focuses on accuracy and responsiveness, involving data entry, paperwork completion, and ensuring compliance with housing funder requirements. The specialist will resolve tenant issues, conduct property inspections, and provide case management and community support services. This is a full-time, site-based position working Monday through Friday from 10:00am to 6:30pm at the Fairview Heights, IL location.

Requirements

High school diploma or equivalent, five years of social service, admissions, scheduling, screening, or peer experience; or a high school diploma or equivalent and be a Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) in good standing with the State of Illinois; or have a bachelor’s degree
Effective communication skills with employees, consumers, support systems, and community contacts
Good keyboarding skills, including data entry into various databases
General knowledge of standard office procedures and office equipment
Valid driver’s license, private automobile insurance, and insurability
Flexibility to work at multiple housing sites, including overnights and weekends
Ability to remain awake, alert, and active during the entire shift

Responsibilities

Complete accurate and timely data entry and documentation in accordance with program, agency, and funder requirements, including preadmission paperwork, assessments, consents, progress notes, and housing documentation
Conduct tenant applicant interviews and coordinate move-ins and move-outs, ensuring all required documentation and registrations are completed
Maintain tenant records and ensure compliance with income recertification, Housing Quality Standards (HQS), IM-CANS completion, and required reporting timelines
Coordinate with facilities, purchasing, clinical staff, and external partners to support housing operations and tenant transitions
Assist in managing tenant and property-related issues, including apartment inspections, landlord or tenant concerns, rent issues, repayment agreements, and facility or system help ticket requests
Deliver consumer-driven services identified in IM-CANS, including case management, counseling, community support, medication training, and benefit linkage
Support housing stability by assisting tenants with maintaining safe and clean living environments through modeling, coaching, and hands-on support when needed
Provide services in locations most conducive to consumer progress, including tenant apartments and community settings
Promote recovery-oriented and trauma-informed care principles, including hope, empowerment, wellness, and self-directed recovery, using recovery-focused language in all documentation
Foster positive relationships with landlords, state personnel, referral agencies, and community resources to maintain a favorable program reputation
Attend required meetings, staffings, supervision, and trainings, including Rule 132 supervision and Chestnut-required CEUs
Support team operations by providing backup and assistance to colleagues as needed