Associate Director for Clinical Services

UMBCBaltimore, MD
$100,000 - $113,000Hybrid

About The Position

The Associate Director for Clinical Services is a senior leadership position within RIH Counseling Services, serving as the primary lead for clinical service delivery, quality of care, and clinical operations across the center. In addition to carrying a direct caseload, the role supervises assigned clinical staff, advances equity-centered and evidence-based practice, and contributes to strategic planning, accreditation readiness, and the integrated-care mission of Retriever Integrated Health.

Requirements

  • Terminal degree in clinical mental health field (counseling, social work, or psychology) from an accredited program.
  • Minimum of two (2) years of post-licensure clinical experience, at least one of which in a college or university counseling setting.
  • Demonstrated experience providing clinical supervision to licensed or pre-licensed mental health staff.
  • Familiarity with electronic health record systems (e.g., Point and Click) and clinical documentation standards.
  • Demonstrated knowledge of clinical ethics, crisis intervention, and mental health regulations.
  • Commitment to diversity, equity, inclusion, cultural humility, and health equity.
  • Strong interpersonal, organizational, and written and verbal communication skills.

Nice To Haves

  • Ph.D. or Psy.D. in Clinical or Counseling Psychology from an APA-accredited program with completion of an APA-accredited doctoral internship.
  • Minimum of five (5) years of post-licensure clinical experience, with at least two (2) years in a university counseling or integrated healthcare setting.
  • Demonstrated experience in clinical leadership, program development, or administrative supervision in a mental health setting.
  • Experience with quality improvement, program evaluation, or data-driven clinical systems.
  • Experience working with doctoral trainees, interns, or practicum students in a clinical training environment.
  • Demonstrated commitment to trauma-informed, culturally responsive care with historically underserved and underrepresented populations.

Responsibilities

  • Carry an active caseload, providing individual therapy, crisis assessment and intervention, and short-term and single-session work.
  • Serve as a senior clinical resource for complex and high-risk cases.
  • Oversee day-to-day service delivery, caseload distribution, and clinical throughput.
  • Manage intake and stepped-care pathways.
  • Lead quality improvement efforts including peer review, documentation compliance, and accreditation readiness.
  • Provide administrative supervision to a team of staff counselors and the Wellbeing Coordinator, offering performance feedback, professional development, and case consultation.
  • Partner on hiring and onboarding as the team grows.
  • Help shape clinical policy and strategy as a member of the leadership team.
  • Coordinate interdisciplinary care with RIH medical and psychiatric providers.
  • Step in to lead the center in the Director's absence.

Benefits

  • Competitive compensation
  • Over 4 weeks of vacation for regular full time roles
  • Tuition remission
  • 22 Days of Annual Leave
  • 15 Days of Sick Leave
  • 15 Holidays
  • 3 Personal Days
  • 8 credit hours per semester tuition remission at UMBC for eligible dependents after two years of FT employment
  • Life and disability insurance
  • Retirement plans (including the choice of joining the pension plan)
  • Professional development opportunities
  • Wellness opportunities
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