Associate Director - Enterprise Business Systems
About The Position
The Associate Director of Enterprise Business Systems is accountable for end‑to‑end delivery of enterprise SAP and CRM programs, ensuring successful execution across business, technology, and vendor teams. This role requires a strong business leader with executive presence, capable of driving complex, multi‑workstream programs while aligning technology delivery with strategic business outcomes. The Associate Director of Enterprise Business Systems acts as the single point of accountability for scope, schedule, budget, quality, and benefits realization, while providing strong governance, stakeholder leadership, and risk management across the SAP and CRM landscape.
Requirements
- Bachelor’s degree.
- 7+ years of experience in enterprise IT or digital delivery roles.
- 5+ years leading ERP (SAP) and/or CRM (Salesforce) programs or major projects.
- 3+ years of project management experience.
- Travel will be required, up to 20% of the time.
Nice To Haves
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline.
- Strong working knowledge of SAP ecosystems and enterprise CRM platforms.
- Solid understanding of integrations, data migration, testing, and deployment practices.
- Ability to engage credibly with both technical teams and business stakeholders.
- Experience managing multi‑vendor and globally distributed teams.
- Strong business presence with the ability to influence without authority.
- Excellent communication, facilitation, and stakeholder management skills.
- Comfortable operating between hands‑on execution and strategic alignment.
- Proven expertise in program governance, financial tracking, and delivery metrics, resource planning.
- PMP, SAFe, Scrum, or equivalent certifications preferred.
Responsibilities
- Overseas delivery of program management for CRM and SAP integrations.
- Interface within business and IT organizations.
- Overseas vendor management, resource management and operational management functions within the IT organization.
- Communicates directly with stakeholders, crossfunctional teams, vendors, and department leaders.
- Lead sprints through software development lifecycle using SCRUM and AGILE methodologies.
Benefits
- Health Care Benefits: Medical, Dental, Vision
- Wellness incentives
- Retirement Benefits
- Paid vacation days, up to 15 days
- paid sick days, up to 5 days
- paid personal leave, up to 5 days
- paid holidays, up to 13 days
- birth and adoption leave
- parental leave
- family and medical leave
- bereavement leave
- jury duty leave
- military leave
- purchased vacation
- Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Health Savings Account
- Health Care Spending Account
- Dependent Care Spending Account
- Tuition Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Director
