Associate Director, Employee & Labour Relations

OMERS•Toronto, ON

3d•CA$122,000 - CA$188,000•Hybrid

About The Position

Join a global workplace that embraces diversity of thought, expertise, and experience, where employees thrive and can personalize their employee journey. OMERS is a purpose-driven, dynamic, and sustainable pension plan, an industry-leading global investor with teams in Toronto, London, New York, Singapore, Sydney, and other major cities. The Associate Director, reporting to the Director, Employee & Labour Relations, is a senior ER/LR leader who provides strategic oversight and execution of complex employee and labour relations matters across OMERS and Oxford. This role offers senior-level advice on high-risk, cross-jurisdictional ER/LR matters, leads complex investigations, supports proactive risk management, and helps build ER/LR capability, consistency, and scalable processes across the function.

Requirements

8+ years of progressive employee and labour relations, Human Resources, legal or related experience.
Demonstrated experience managing complex investigations, performance management matters, terminations, accommodations and labour relations matters.
Experience advising senior stakeholders and people leaders on complex, sensitive and time-sensitive ER/LR matters.
Proven ability to lead people, coach others, build capability and support collaborative, high-performing ways of working.
Strong judgment and ability to independently assess risk, determine appropriate approaches and make sound recommendations in high-risk situations.
Ability to translate ER/LR data, trends and insights into proactive organizational solutions, process improvements and risk mitigation strategies.
Strong stakeholder management, communication, negotiation, conflict resolution, systems fluency and data storytelling skills.
University degree in Human Resources, Business, Industrial Relations, law or a related discipline; equivalent experience may also be considered.

Responsibilities

Provide direct leadership and coaching to ER/LR team members.
Act as the Director’s delegate on defined ER/LR matters.
Provide senior-level ER/LR advice and oversight across global jurisdictions, including the US, UK, Luxembourg, Berlin, Paris, Australia and Singapore.
Lead complex, sensitive and high-risk workplace investigations, including matters involving senior stakeholders, significant employee relations risk or reputational sensitivity.
Manage complex labour relations matters, including arbitrations, collective bargaining, collective agreement administration and related stakeholder engagement.
Provide strategic advice on complex terminations, performance management, accommodations, legislative changes and other sensitive ER/LR matters.
Partner with HR, Legal, Compliance, business leaders and external counsel to assess risk, align on approach and support consistent, legally defensible outcomes.
Design and execute proactive ER/LR strategies, including process improvements, automation and technology enhancements.
Use case data, dashboards and ER/LR insights to identify trends, themes and hot spots, inform targeted interventions, mitigate organizational risk and strengthen workplace culture.