Advisor, Employee and Labour Relations

Sinai HealthToronto, ON
CA$33 - CA$41

About The Position

As an Advisor, Employee and Labour Relations, you’ll team with the Human Resources Manager and foster a fair and harmonious work environment in a dynamic health care setting. By collaborating with internal teams, unions, and other external stakeholders, you’ll solve employee issues while ensuring compliance with policies, legislation collective agreements. Your role will directly contribute to a supportive, thriving workplace that positively impacts both patient care and employee satisfaction. This opportunity is ideal for early-career HR professionals looking to build a strong foundation in Employee Labour Relations. You'll develop key skills in stakeholder engagement, policy interpretation, conflict resolution and workplace investigations. The Employee and Labour Relations team at Sinai Health plays a critical role in managing the complexities of labour relations within a large, multi-hospital environment, supporting a diverse workforce of 5,000 employees across Mount Sinai Hospital and Hennick Bridgepoint Hospital. With responsibility for ten bargaining units and approximately 3,000 unionized employees, we help maintain a positive and productive workplace culture that upholds the values of respect, fairness, and compliance.

Requirements

  • Successful completion of a bachelor’s degree from an accredited educational institution
  • Experience using human resource information systems
  • 1 year of experience in human resources , including experience in employee and labour relations
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook)
  • Demonstrated ability to interpret and apply Human Resources best practices, applicable legislation, policies, procedures and collective agreements
  • Must be discreet and demonstrate sound judgment, analytical ability, diplomacy and tact to deal effectively with all levels in the organization, especially when dealing with sensitive issues
  • Exceptional consultative, relationship building and conflict management skills to interact effectively with various stakeholders and problem solve issues
  • Strong organizational skills with the ability to prioritize competing demands and changing priorities while maintaining high degree of accuracy and customer service

Nice To Haves

  • Degree specialization in human resources, industrial relations, business or a related field
  • Certified Human Resources Professional/Leader designation
  • Experience in a large, complex unionized environment; health care experience a definite asset

Responsibilities

  • Build relationships with stakeholders and team with the HR Manager, staff and department leaders on employee and labour relations inquiries
  • Support the accurate and timely interpretation and application of applicable legislation, policies, procedures, collective agreements.
  • Proactively identify and mitigate employee and labour relations issues; refer complex inquiries to appropriate HR team members as appropriate
  • Conduct investigations into issues as directed, including participating in fact-finding meetings, preparing interview questionnaires, and preparing reports and related correspondence
  • Organize and support employee and labour relations meetings, including scheduling, preparing materials, and tracking follow-up actions
  • Maintain a variety of employee and labour relations files (e.g. incidents, investigations, grievances, etc.) with a high degree of accuracy and promptness; compile, maintain and support the tracking and reporting on relevant departmental information and metrics
  • Research employee and labour relations issues to support issue resolution as assigned; create case file chronologies, generate and analyze data, create reports and summaries
  • Actively participate in various HR projects
  • Participate in the preparation of training programs as required
  • Promote a collaborative work environment and supports colleagues as needed to ensure optimal team functioning; provide coverage for team members as needed
  • Perform other duties consistent with the job classification as required
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