Associate Director/Director, Fund Services
About The Position
Hiive is redefining how private companies and their shareholders access liquidity. Through its institutional-grade platform, Hiive brings together buyers, sellers, and issuers to facilitate secondary transactions in venture-backed, pre-IPO companies, introducing efficiency, transparency, and standardization to an otherwise opaque asset class. Recognized as one of Canada’s fastest-growing companies and backed by leading U.S. investors, Hiive is profitable, well-capitalized, and building a high-performance team to meet growing demand and pursue new market opportunities. Hiive is hiring a Fund Services leader to join our growing Transaction Services team. Reporting to the Senior Director, Head of Fund Services, you will lead a team responsible for the operational delivery of Hiive's growing suite of private market funds across the full fund lifecycle, from set up through to close, ongoing investor relations, resales and distributions. You will work closely with Sales, Finance, Legal, Compliance, and Product, and serve as a key escalatory point of contact for investors, external fund managers, and legal counsel. This is a role for a strong fund operator and people manager who is comfortable working at a fast pace across multiple competing priorities. You will be stepping into a high-growth environment and helping build the processes, standards, and infrastructure that allow Hiive's fund business to scale. If you have deep experience in fund operations and want to do meaningful work at one of Canada's fastest-growing companies, we would love to hear from you.
Requirements
- 4-6+ years of operational leadership experience in fund services or fund operations, with a strong background in private equity, venture capital, or other private fund structures.
- Broad exposure to the full fund lifecycle, including fund formation, investor onboarding, capital calls, tax reporting, distributions, and investor relations.
- Prior experience at a private equity firm, fund administrator, or public accounting firm with significant exposure to private funds.
- People management experience, with a track record of leading and developing high-performing teams.
- Strong attention to detail and the ability to execute accurately under pressure across multiple funds simultaneously.
- Excellent communication skills and the ability to manage multiple priorities, build high-trust relationships, and work effectively across internal and external stakeholders.
Nice To Haves
- Experience with single-asset funds or similar structures.
- Familiarity with fintech or marketplace platforms.
- Experience working in or alongside a high-growth startup environment.
- FINRA qualifications: SIE, S7, and S24.
Responsibilities
- Leading and developing a high-performing team within Fund Services, delegating operational execution effectively while maintaining clear accountability and high standards across the full fund lifecycle.
- Owning and improving the end-to-end processes, from fund set up, subscriptions and close, tax reporting, distributions, and wind-down, ensuring processes are documented, repeatable, and built to scale.
- Building and maintaining a robust control environment across the fund services function, identifying operational and compliance risks and implementing the controls, checks, and escalation paths needed to manage them.
- Partnering closely with Product and Engineering to drive the automation and productization of fund execution, acting as a business owner for fund services tooling and contributing to Hiive's broader platform development.
- Setting the standard for investor experience across the fund lifecycle, overseeing how the team communicates with and reports to fund investors and ensuring a consistent, high-quality experience at every touchpoint.
- Working cross-functionally with Finance, Legal and Compliance to ensure fund operations are aligned with regulatory requirements, business objectives, and the needs of a fast-growing platform.
- Supporting the Head of Fund Services with the strategic development of the Fund Services function, including team structure, hiring, and capability building as the business scales.
Benefits
- Highly competitive salary commensurate with experience and contribution.
- Opportunity to participate in ownership of a rapidly growing company through our employee stock option plan.
- Comprehensive 100% employer-paid health and dental premiums, a health and personal spending account.
- Dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an onsite gym, and a gorgeous rooftop amenity.
- $20-per-day commuter benefit for every day you work in our Vancouver HQ.
- An engaging social calendar, including bi-weekly catered lunches, bi-weekly “Friday bar,” team workouts, annual summer party, and holiday party, two “onsite” all-team retreats each year, semi-annual team-building events, and Hiive Women’s Network events.
- Significant opportunities for growth into team leadership and management roles.
- Entrepreneurial culture and a small and dynamic team.
- Sponsorship, immigration, and relocation for exceptional candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
