Associate Director, Digital Product Management

Braven • Atlanta, GA

15h • $101,200 - $119,600 • Hybrid

About The Position

Braven is hiring an Associate Director, Digital Product Management to support the strategy, design, and continuous improvement of its digital products and workflows. This senior individual-contributor role owns recommendations that support organizational prioritization on behalf of the Digital Product Management Office and uses product analytics to shape a domain roadmap. The role represents the product team to program leaders and partners across Braven, working closely with Salesforce, software engineering, and data teams to reduce manual work, improve staff and stakeholder experiences, and build scalable systems. It combines strategic planning with hands-on execution and reports to the Sr. Director, Digital Product Management.

The role owns a digital product perspective and roadmap for a domain, balancing immediate program needs with longer-term platform investment. It leads the product lifecycle from discovery and user stories through technical scoping, backlog grooming, release management, and post-launch iteration. The role translates user journeys, staff workflows, and competing needs into clear requirements and priorities, assesses feasibility with engineering and Salesforce partners, presents recommendations to technical and non-technical audiences, and guides sprint planning alongside the Technical Project Manager.

The role identifies and prioritizes automation opportunities using tools including Atlassian Jira and Confluence, Canvas, and Salesforce. It documents current processes and designs future-state workflows to reduce manual effort, champions reusable automation and integration patterns, partners with engineering on system performance and data integrity, and tracks automation outcomes to inform investment. It also contributes to the broader Digital Product Roadmap, improves intake and delivery practices, monitors relevant technology trends, and promotes agile, user-centered product development.

The position is full-time, regular, exempt, and benefits-eligible, with a 50-hour workweek. It is hybrid, requiring three in-office days per week (Tuesday through Thursday) at a Braven hub in Chicago, New York City, or Newark, and remote work on Monday and Friday. Travel is expected 2–3 times per year. Candidates must be authorized to work in the U.S.; Braven does not offer employment visa sponsorship.

Requirements

• Bachelor’s degree.
• 5–7 years of experience in product management, business systems, program operations, product operations, or a related role.
• Experience supporting cross-functional teams in an agile environment.
• Authorized to work in the U.S.; Braven does not offer employment visa sponsorship.
• Ability to work in person in Chicago, New York City, or Newark three days per week.
• Access to the internet.

Nice To Haves

• Experience owning a product roadmap and driving automated workflows or digital products from ideation through launch.
• Ability to translate ambiguous program or operational needs into product strategy, requirements, and user stories.
• Strong presentation skills and experience communicating technical concepts to technical and non-technical audiences, including leadership.
• Strong analytical, creative problem-solving, and critical-thinking skills.
• Experience in ed tech, a technology startup, or a technical function at a nonprofit.
• Experience working with engineers.
• Experience in a professional services, agency, or consulting environment.
• Hands-on experience with automation platforms and AI-assisted workflows or no-code/low-code tools for building multi-step workflows.
• Familiarity with Agile or Scrum methodologies.
• Familiarity with UX design processes and principles.
• Experience with Salesforce or similar CRM/program management platforms.
• Experience mentoring or informally leading product, systems, or program staff.
• Commitment to building welcoming cultures that help develop others and exemplification of Braven’s core values.
• Experience that informs belief in Braven’s mission and prepares the candidate to work with or for Braven’s student Fellow population.

Responsibilities

• Own and evolve the digital product strategy and roadmap for a domain, balancing near-term program needs with longer-term platform investment.
• Represent the product domain to program leadership, cross-departmental stakeholders, and the Systems team.
• Lead the end-to-end product lifecycle for digital tools and automations, including discovery, user-story writing, technical scoping, backlog grooming, release management, and post-launch iteration.
• Work with program leadership to understand user journeys, staff workflows, and pain points, and translate ambiguous or competing needs into clear requirements and priorities.
• Lead stakeholder meetings, document requirements, and assess technical feasibility with engineering and Salesforce partners.
• Present strategic recommendations, roadmap updates, and product concepts to technical and non-technical audiences, including senior leadership.
• Guide sprint planning and scrum operations for the domain alongside the Technical Project Manager.
• Identify and prioritize high-impact automation opportunities using tools such as Atlassian Jira and Confluence, Canvas, and Salesforce.
• Document current-state processes and design future-state processes that reduce manual work for program staff.
• Promote reusable automation components, integration patterns, and documentation standards for the domain.
• Partner with engineering to monitor system performance and data integrity, identify failure points and technical debt, and drive continuous improvement.
• Define and track metrics for automation’s impact on program efficiency and stakeholder experience, and use results to inform investment decisions.
• Contribute domain needs, automation investment recommendations, and outcomes to the broader Digital Product Roadmap and leadership.
• Improve intake, planning, and delivery processes across the Systems team.
• Monitor trends in program technology and automation tooling, including low-code/no-code platforms, workflow automation, and Salesforce ecosystem developments, and share relevant insights and recommendations.
• Balance innovative approaches with pragmatic solutioning and promote agile, user-centered product development within the Systems team and among Accelerator stakeholders.
• Perform other duties as assigned.
• Work in person at a Braven hub three days per week and travel 2–3 times per year.

Benefits

• Discretionary time off, in addition to organization-wide holidays and two week-long shutdowns in July and December; the stated minimum is 20 days per year.
• $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health.
• 401(k) contribution match up to 5% of base annual salary, starting the first full month.
• Coverage of 85% of the health insurance premium for the employee and dependents.
• 12 weeks of paid parental leave.
• One-month paid sabbatical after four years on staff.
• Monthly $75 reimbursement for cell phone or internet.
• Access to funding for continued career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior