Associate Director, Digital Product Management

Braven • Newark, NJ

11h • $101,200 - $119,600 • Hybrid

About The Position

Braven is hiring an Associate Director, Digital Product Management to support the strategy, design, and continuous improvement of its digital products and workflows. This senior individual-contributor role owns recommendations for organizational prioritization on behalf of the Digital Product Management Office and uses product analytics to shape a product-domain roadmap. The role represents the product team to program leaders and partners across Braven, working closely with Salesforce, software engineering, and data teams to reduce manual work, improve staff and stakeholder experiences, and build scalable systems. It reports to the Sr. Director, Digital Product Management.

The role leads product strategy and management for a domain, including ownership of the product perspective and roadmap, representation of the domain to stakeholders, and management of the end-to-end product lifecycle. It translates user journeys, staff workflows, and competing needs into requirements and priorities; collaborates on technical feasibility; presents recommendations and roadmap updates; and supports sprint planning and Scrum operations.

The role also identifies and prioritizes automation opportunities, documents current and future processes, promotes reusable automation components and standards, and works with engineering to monitor system performance and data integrity. It defines metrics for automation impact and uses those measures to inform investment decisions. The position contributes to the broader Digital Product Roadmap and improves intake, planning, and delivery practices across the Systems team.

This is a full-time, regular, exempt, benefits-eligible position. It is hybrid, with office attendance Tuesday through Thursday and remote work Monday and Friday. Team members must live within commuting distance of Chicago, New York City, or Newark. The role requires travel 2–3 times per year and access to the internet. The position is based on a 50-hour workweek. Braven does not offer employment visa sponsorship; applicants must be authorized to work in the U.S.

Requirements

• Bachelor's degree.
• 5–7 years of experience in product management, business systems, program operations, product operations, or a related role, including experience supporting cross-functional teams in an agile environment.
• Authorized to work in the U.S.
• Ability to work in person in Chicago, New York City, or Newark three days per week.
• Access to the internet.

Nice To Haves

• Experience owning a product roadmap and driving automated workflows or digital products from ideation through launch.
• Ability to translate ambiguous program or operational needs into clear product strategy, requirements, and user stories.
• Strong presentation skills and experience communicating technical concepts to technical and non-technical audiences, including leadership.
• Excellent analytical, creative problem-solving, and critical-thinking skills.
• Experience in or alongside ed tech, a technology startup, or a technical function at a nonprofit.
• Experience working with engineers.
• Experience in a professional services, agency, or consulting environment.
• Hands-on experience with automation platforms and AI-assisted workflows or no-code/low-code tools used to build multi-step workflows.
• Familiarity with Agile or Scrum methodologies.
• Familiarity with UX design processes and principles.
• Experience with Salesforce or similar CRM/program management platforms.
• Experience mentoring or informally leading product, systems, or program staff.
• Demonstrated commitment to building strong, welcoming cultures that help develop others.
• Exemplification of Braven’s core values.
• Experience informing a belief in Braven’s mission and preparing the candidate to work with or for Braven’s student Fellow population.

Responsibilities

• Own and evolve the product strategy and roadmap for a digital product domain, balancing near-term program needs with longer-term platform investment.
• Represent the product domain to program leadership, cross-departmental stakeholders, and the Systems team.
• Lead the end-to-end product lifecycle for digital tools and automations, from discovery and user-story writing through technical scoping, backlog grooming, release management, and post-launch iteration.
• Partner with program leadership to understand user journeys, staff workflows, and pain points, and translate competing or ambiguous needs into product requirements and priorities.
• Lead stakeholder meetings, document requirements, and assess technical feasibility with engineering and Salesforce partners.
• Present strategic recommendations, roadmap updates, and product concepts to technical and non-technical audiences, including senior leadership.
• Guide sprint planning and Scrum operations alongside the Technical Project Manager by bringing prioritized recommendations into planning.
• Identify and prioritize high-impact automation opportunities using tools including Atlassian Jira and Confluence, Canvas, and Salesforce.
• Direct documentation of current-state processes and design of future-state processes that reduce manual effort for program staff.
• Promote reusable automation components, integration patterns, and documentation standards for the domain.
• Partner with engineering to monitor system performance and data integrity, identify failure points and technical debt, and drive continuous improvement.
• Define and track metrics for automation's impact on program efficiency and stakeholder experience, and use results to inform investment decisions.
• Contribute domain-specific needs, automation investment recommendations, and outcome reporting to the broader Digital Product Roadmap.
• Support improvements to intake, planning, and delivery processes across the Systems team.
• Monitor developments in program technology and automation tooling, including low-code/no-code platforms, workflow automation, and the Salesforce ecosystem, and share relevant insights and recommendations.
• Balance innovative possibilities with pragmatic solutions, and champion agile, user-centered product development across the Systems team and Accelerator stakeholders.
• Perform other duties as assigned.

Benefits

• Discretionary time off, in addition to organization-wide holidays and two week-long shutdowns in July and December; the stated minimum is 20 days per year.
• $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health.
• 401(k) contribution match up to 5% of base annual salary, starting the first full month.
• Coverage of 85% of health insurance premiums for the employee and dependents.
• 12 weeks of paid parental leave.
• One-month paid sabbatical after four years on staff.
• Monthly $75 reimbursement for cell phone or internet.
• Access to funding for continued career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior