About The Position

The Associate Director, Delivery & Program Management leads large-scale technology initiatives from end to end, ensuring delivery on schedule, within scope, and to defined quality standards. The role defines project scope, milestones, schedules, resource allocation, dependencies, and success criteria in partnership with engineering, architecture, product, and business teams. The position coordinates cross-functional stakeholders, including engineering, QA, DevOps, infrastructure, security, and product management. It identifies and mitigates risks, issues, blockers, dependencies, and change requests, and drives Agile practices across multiple teams. The role monitors progress through KPIs, dashboards, project plans, RAID logs, and executive status updates; facilitates discussions that connect business requirements with engineering solutions; and promotes continuous improvement, predictable delivery, process optimization, and compliance with governance, documentation, quality, and security standards.

Requirements

  • At least 15 years of experience managing complex technology projects and programs, including significant leadership of cross-functional IT delivery initiatives.
  • Knowledge of Agile methodologies, including Scrum and Kanban.
  • Knowledge of SDLC and release management.
  • Experience or knowledge with cloud platforms: AWS, Azure, and Google Cloud Platform.
  • Knowledge of microservices architecture and API integration.
  • Knowledge of CI/CD pipelines and DevOps automation tools.
  • Knowledge of containerization technologies, including Docker and Kubernetes.
  • Knowledge of enterprise application integration.
  • Experience with project management tools such as Jira, Confluence, Azure DevOps, and MS Project.
  • Bachelor's degree in Computer Science, Engineering, Information Technology, or a closely related discipline.
  • Professional certification such as PMP, PgMP, Certified Scrum Master (CSM), or SAFe Agilist.

Nice To Haves

  • Cloud modernization and digital transformation program delivery.
  • Security compliance and architecture governance.
  • Executive dashboard creation and delivery metrics/KPI management.
  • Outcome-based delivery models.
  • Backlog grooming and user story mapping.
  • Agile coaching in large-scale environments.

Responsibilities

  • Lead end-to-end delivery of large-scale technology initiatives, ensuring projects are completed on schedule, within scope, and to defined quality standards.
  • Define project scope, milestones, schedules, resource allocation, dependencies, and success criteria in partnership with engineering, architecture, product, and business teams.
  • Align and coordinate engineering, QA, DevOps, infrastructure, security, and product management stakeholders to drive unified execution.
  • Identify and mitigate project risks, issues, blockers, dependencies, and change requests, ensuring timely resolution and escalation.
  • Drive Agile delivery practices across multiple teams, facilitating sprint planning, reviews, retrospectives, and release planning.
  • Monitor and report project progress using KPIs, dashboards, project plans, RAID logs, and executive status updates.
  • Facilitate technical discussions that bridge business requirements and engineering solutions throughout the project lifecycle.
  • Champion continuous improvement, delivery predictability, process optimization, and adherence to governance, documentation, quality, and security standards.
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