Associate Director CTM

Thermo Fisher Scientific•Columbia, WA

4d•$120,000 - $195,000•Onsite

About The Position

The Associate Director CTM manages clinical staff and managers across multiple countries or a geographic area who are responsible for delivering clinical outcomes—typically clean data from evaluable patients as specified by the study protocol—within agreed timelines, quality standards, and cost expectations. The role may also represent the department in cross-functional initiatives that support business objectives. This position leads staff management and development, oversees clinical project execution and risk management, and works with cross-functional leaders to ensure timely, high-quality deliverables. It oversees clinical budgets, forecasting, resourcing, contract scope, and project profitability; supports allocation of staff through global resourcing processes; and manages escalations related to resourcing and project risks. The Associate Director conducts employee induction and ongoing training, maintains complete and current staff records, and ensures compliance with SOPs, WPDs, and company procedures. The role promotes proactive escalation and quality management, facilitates quality audits, may contribute to procedures and cross-functional initiatives, and may support bids and new business procurement. Work is performed in an office environment with exposure to electrical office equipment. The role includes occasional drives to site locations and frequent domestic and international travel.

Requirements

Bachelor’s degree or equivalent and relevant formal academic or vocational qualification.
Experience providing the knowledge, skills, and abilities to perform the job, comparable to 10 or more years.
At least 5 years of management responsibility.
Proven leadership skills.
Excellent mentoring, leadership, and supervisory skills.
Effective organizational and negotiation skills, including the ability to multitask.
Superior interpersonal skills and a proven ability to solve problems creatively and resolve conflicts.
Ability to apply problem-solving techniques in a constantly changing environment.
Experience motivating and integrating individuals and teams, and inducting, coaching, and teaching direct reports.
Ability to proactively manage and coach employees with performance issues.
Proven ability to direct and promote teamwork in multidisciplinary and/or multicultural teams.
Expert knowledge of clinical trials and applicable regulations and guidelines, such as ICH/GCP and FDA guidelines.
Ability to evaluate medical research data, with proficient knowledge of medical terminology and therapeutic areas.
Proficient knowledge of company practices and processes to provide guidance and direction.
Proficient use of company tools for oversight of project financial management, timelines, and data quality.
Strong attention to detail and ability to synthesize and communicate complex information.
Competent use of computers and company systems to manage performance.
Strong English-language and grammar skills, with effective written and oral communication.

Responsibilities

Manage clinical staff and managers, including interviewing and selection, job descriptions, professional development, goal setting, performance management, coaching, counseling, and separations.
Approve or oversee decisions concerning salary administration, hiring, corrective action, and terminations; review and approve time records, expense reports, leave requests, and overtime where applicable.
Ensure timely execution and quality of clinical deliverables, and support staff in developing and driving project and program strategies to achieve plans and targets.
Hold regular project review meetings to identify clinical and financial risks, establish contingency plans and solutions, and ensure appropriate and timely escalations.
Liaise with cross-functional leaders to drive clinical deliverables.
Oversee clinical project management, budgets, forecasting, resourcing, and profitability, ensuring activity is conducted within contract scope and efficiently managed.
Analyze complex issues and data and make independent business decisions.
Support project staffing through the global resourcing process, manage resourcing escalations, evaluate out-of-scope work, and assist with contract modifications as needed.
Assign workloads to support effective project allocation, stakeholder collaboration, talent development, and staff retention and engagement.
Manage and conduct induction and orientation for new employees and provide ongoing training on systems and procedures.
Ensure direct-report CVs, training records, and experience profiles are complete and up to date.
Review and ensure compliance with SOPs, WPDs, company procedure training, and other requirements affecting clinical development; contribute to SOP and WPD development as needed.
Participate in cross-functional or departmental projects and initiatives as needed.
Promote immediate action and proactive escalation, manage quality risks, escalate quality issues, request QA audits as appropriate, and facilitate client and internal quality assurance audits.
Provide input into bids and contribute to procurement of new business where required.

Benefits

Variable annual bonus based on company, team, and/or individual performance results, in accordance with company policy.
National medical, dental, and vision plans, including health incentive programs.
Employee assistance and family support programs.
Commuter benefits.
Tuition reimbursement.
At least 120 hours of paid time off (PTO).
10 paid holidays annually.
Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave.
Accident and life insurance.
Short- and long-term disability in accordance with company policy.
401(k) retirement savings plan.
Employees’ Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount.