CTM - Business Partnership
About The Position
The Cross-Functional Team Member is an integral part of a diverse team composed of individuals from different functional areas within the District. The role collaborates with team members, contributes expertise, and works toward common goals. The position participates in cross-functional projects, using knowledge and skills to drive innovation, streamline processes, and deliver successful outcomes. The role regularly provides project management or team leadership to a group of two or more employees without formal supervisory responsibility. It applies moderately complex and varied procedures, often requiring independent judgment to select appropriate resources, with ongoing supervision provided as needed. Decisions on routine and non-routine matters have some latitude but remain subject to approval. The position collaborates with customers, senior-level professional staff, and managers, and responds to customer complaints, inquiries, and information requests. Work is normally performed in a typical interior work environment without hazardous or unpleasant elements. The position requires the ability to carry and/or lift less than 15 pounds.
Requirements
- Bachelor's degree in a relevant field, depending on the cross-functional team's specific requirements.
- Three years of experience working in cross-functional teams or projects within the education field.
- Strong teamwork and collaboration skills, including the ability to work effectively with people from diverse functional backgrounds.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a logical, analytical mindset.
- Adaptability and flexibility in a fast-paced, changing work environment.
- Ability to manage multiple priorities and deliver results within deadlines.
- Proficiency in relevant software and tools used by the cross-functional team.
- Willingness to expand knowledge and skills in other functional areas.
- Ability to carry and/or lift less than 15 pounds.
Responsibilities
- Contribute problem-solving skills and analytical abilities to address project challenges and help find effective solutions.
- Collaborate with team members from different functional areas, bringing together perspectives and expertise to solve problems and support project success.
- Provide functional-area support and expertise to team members from other departments.
- Work toward team goals and objectives, aligning individual tasks and deliverables accordingly.
- Promote open and transparent communication by sharing information, ideas, and updates.
- Complete assigned tasks and deliverables within established timelines while ensuring quality and accuracy.
- Identify opportunities for process improvement, efficiency enhancements, and innovation, and contribute to improvement initiatives.
- Share expertise, best practices, and lessons learned with team members.
- Adapt to changing project requirements and adjust priorities and approaches as needed.
- Expand knowledge of other organizational functional areas to foster cross-functional learning and collaboration.
- Perform other duties as assigned.
- Regularly provide project management or team leadership to two or more employees, monitoring work and guiding escalated issues without formal supervisory responsibility.
- Respond promptly and accurately to customer complaints, inquiries, and requests for information, coordinating appropriate follow-up and potentially handling escalated issues.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
