Associate Director, Creative Operations

Adelphi Group • New York, NY

1d • $70,000 - $125,000 • Hybrid

About The Position

The Associate Director, Creative Operations leads the execution of digital media campaigns, ensuring creative assets are delivered on time, meet specifications, and align with strategy. The role coordinates delivery across internal media and investment teams, creative agencies, clients, and media vendors, and works to improve collaboration and workflows. It serves as a central point of coordination across media, marketing, and creative stakeholders, proactively addressing issues that could affect launch timing or asset quality.

The position oversees creative delivery across campaign types and formats, translates media plans and partner specifications into timelines and deliverables, and manages custom program development. It also builds and enforces internal workflows and documentation standards, while maintaining communication with investment, strategy, and client teams about plan updates and creative changes.

Requirements

• At least 5 years of experience in creative operations, campaign management, or a related role in media, advertising, or marketing.
• Ability to manage multiple complex campaigns simultaneously, with strong time management, organization, and prioritization skills.
• Demonstrated success managing cross-functional timelines and creative workflows.
• Foundational knowledge of digital media creative specifications, IAB standards, and related concepts.
• High proficiency in Microsoft Office applications.
• Excellent verbal and written communication and interpersonal skills, including the ability to work effectively across disciplines with colleagues, clients, and partners at all levels.
• Knowledge and skills typically acquired through undergraduate studies in advertising, marketing, or a related field.

Nice To Haves

• Basic knowledge of Google Campaign Manager or Studio.

Responsibilities

• Oversee end-to-end creative delivery across campaign types and formats, including video, display, custom content, and social.
• Translate media plans and partner specifications into actionable timelines and creative deliverables.
• Lead creative kickoff and alignment meetings with internal and external stakeholders.
• Perform initial quality assurance of delivered creative assets to verify expected items were received and meet basic specifications, such as file type, file size, and clip length.
• Maintain ongoing communication with investment, strategy, and client teams regarding plan updates and creative changes.
• Build and enforce internal creative workflows, timelines, and documentation standards.
• Manage custom program development, including production timelines and routing assets among clients, creative agencies, and media partners.
• Identify and resolve creative blockers proactively to prevent launch delays.

What This Job Offers

• Job Type: Full-time
• Career Level: Director