About The Position

Diversey is seeking an Associate Director, Corporate Accounts to support the Beverage & Brewing sector across North America. In this highly visible role, you will cultivate strategic partnerships with influential organizations, serve as a trusted advisor to senior stakeholders, and help customers achieve business goals through innovative cleaning and sanitation solutions. Working with internal and customer teams, you will strengthen long-term relationships, identify opportunities to create shared value, and support sustainable growth within assigned accounts. The role focuses on customer success, business performance, and strengthening Diversey's reputation as a valued Beverage & Brewing industry partner. It requires strategic account relationship management, business development, executive engagement, customer advocacy, and cross-functional collaboration. Travel is required as needed to support customer engagement.

Requirements

  • Bachelor's degree in Business, Food Science, Engineering, Marketing, or a related field.
  • 8+ years of experience in strategic account management, customer partnerships, business development, or relationship management.
  • Demonstrated success developing and growing relationships with large corporate customers.
  • Ability to influence and build consensus among diverse stakeholder groups.
  • Strong communication, facilitation, and relationship-building skills.
  • Willingness to travel as needed to support customer engagement.
  • Experience supporting corporate accounts within the Beverage and Brewing industry.
  • Knowledge of food processing, sustainability initiatives, operational excellence, or related technologies.

Responsibilities

  • Develop and nurture long-term relationships with senior decision-makers, stakeholders, and influencers across assigned corporate accounts.
  • Build trust and credibility by understanding customer priorities, challenges, and business goals.
  • Serve as a strategic partner, helping customers identify opportunities for growth, operational improvement, and innovation.
  • Maintain customer engagement and satisfaction through proactive communication and partnership.
  • Identify and develop opportunities to expand partnerships within existing and prospective accounts.
  • Collaborate with customers to uncover needs and align solutions that create measurable value.
  • Support revenue growth by broadening adoption of products, services, and technologies across assigned accounts.
  • Develop account strategies that contribute to long-term business success for customers and the organization.
  • Facilitate regular business reviews and strategic discussions with customer leadership teams.
  • Connect customer objectives with relevant solutions, expertise, and resources.
  • Build relationships across operations, procurement, quality, sustainability, and executive leadership.
  • Increase awareness of the organization's solutions by highlighting business impact and customer outcomes.
  • Advocate for customer needs internally and partner with cross-functional teams to deliver exceptional customer experiences.
  • Share market insights, industry trends, and best practices that help customers achieve their goals.
  • Partner with colleagues across sales, technical, marketing, operations, and customer support teams.
  • Coordinate internal resources to execute customer strategies and initiatives successfully.
  • Contribute to collaboration, knowledge sharing, and continuous improvement.

Benefits

  • Comprehensive benefits package including medical, dental, and vision coverage, available day one.
  • 401(k) with 4% matching.
  • Paid time off and sick time.
  • Learning and development opportunities.
  • Discretionary bonuses.
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